Customer Ratings & Reviews

Geek Squad hung my new 85” Samsung and hooked up the sound bar as well as all other devices. They were quick, cleaned up after themselves, and made sure I was well versed on how everything worked

The agents were here on time and connected the sounder to our TV. They were very friendly and informative

The agent installed my Dennon receiver and set it totally up. It is Bluetooth and wifi. He even set up all the saved radio and sirus xm stations for me. He was very friendly and so very helpful po ful.

I did not hesitate to have the Geek squad connect my turntable and Sonos connect to my existing Sonos system as they know so much more than I do about sound systems. All my questions were answered, and I learned some new things. Highly recommended!

Geek Squad helped set up a new audio system. The most confusing part of this was learning how to use the remotes and which one controls what. Had to call up a second time when I hit a wrong button. Guys - remember that you see this stuff every day - this was new to me.

The agents were very helpful and ver professional. Explained the instructions very well

Works fine and I would recommend this product to any adult. I was glad the salesperson helped me with it.

Excellent service and set up came in on the appointment time and were very professional.

The Geek Squad Tech was awesome and connected my 65" 4K TV, Xfinity Box, 4K Blueray, and made them all work on one controller. The tech walked me through how everything works before he left. I highly recommend the Geek Squad!

Somewhat lacking in tech, I chose to have the sound bar installed by BestBuy. It only took him a very short time, while I'd still be working at it.

Agent Mounted my Sound Bar and configured with TV and Moreover he was friendly and explained everything in detail.

Jason, who hooked up the audio correctly, was so polite and knowledgeable that he made the installation easy. We added on remote set-up, which he also accomplished quickly. He showed us how to use all our components. We were super pleased with his service.

Oh goodness ... the superb Geek Squad Agents set up my LG OLED 65 INCH TV perfectly. They were just so kind, helpful and respectful. A BIG BRAVO!!!!!!

The "instructions" that came with the sound bar just purchased didn't come close to addressing what needed to be done in setting it up with my TV.

Ramon provides great customer service. He is teaching new guys the same level of commitment. He deserves a raise!

JD set up the sound bar and answered all my questions. Excellent service. He’s a great employee.

The agents inastalled it quickly and perfectly in my time frame for my schedule and it works looks and sounds great!

Best Buy Geeks do a wonderful job connecting everything where it should go. I would never be able to do what they do, so Thanks Geeks! Lucky to have you guys around!

Geek squad installer was quick and professional. Answered all of our questions. Will always use the service. As a disabled veteran, I cannot kneel preventing me from installing the unit. I greatly appreciate the service Best Buy provides.

The two Geek Squad service technicians who installed my equipment were very professional and pleasant. My equipment was also lined up perfectly on my tv console.