Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 7,928 reviews
Rated 5 out of 5 stars
Very conscientious team
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am very pleased with the help we received from Geek Squad. They were extremely diligent and double checked all their work before they left. They even did some extra troubleshooting finding a wire that had gotten cut and fixed that as well.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was very impressed with Jeff! He was courteous, neat, fast, and helpful! He set up my speakers, receiver, cd Changer, etc. In addition, he patiently explained how everything works with my new universal remote. Great service from Jeff.
This reviewer received promo considerations or sweepstakes entry for writing a review.
When they got here , I realized they did not have my sound bar and it was late but after they a few phone calls went back to the store and picked it up. I am very happy with what they did , i would recommend them to anyone!
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents hooked up my sound bar and had it working quickly.
The agents you sent were very polite and knew what they were doing. I am extremely satisfied with there service.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We needed assistance with connecting an existing sound bar to a different TV that had difference connections than the prior TV. Everything works great!
This reviewer received promo considerations or sweepstakes entry for writing a review.
The service persons who installed and setup our television did a good and efficient job, and was patiently able to answer any device usage questions I had.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad has handled every issue we have ever had with our computer. The were great in setting up our appliances as well. Can do much over the phone, too. Punctual, friendly, knowledgeable.
Our installer was very thorough and a good educato
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was the second attempt to get our receiver installed and connected so I knew how to use it. Our Geek Squad man was intent on us understanding all the workings of our system and how the new receiver was integrated.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We’ve had an unusable Heos system for about a year. We’ve had other echo get it to work for about a week but it’s crash again. Frank fixes it within minutes! (Amongst other tasks) We’re so thankful to finally be able to use our Heos!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I didn't like waiting that many weeks , but the Geek Squad did an excellent job when they came . They did a great job hanging my new big screen & set it up all the way well .