Customer Ratings & Reviews

Fixed problem quickly. Talking to geek squad on phone was tedious and a waste of time.

The installation of my new sound bar was quick and easy. The technicians were friendly and very knowledgeable. They showed me how to use it and were very patient with my learning curve!

He was great! Answered all our questions Thank you for the great service

Techs were very knowledgeable about the equipment, Took as much time as needed to explain the use of it. Were prompt and courteous.

Great job, impressive I am so grateful that I elected to have geek sqad do this

The two people who set my sound bar knew what they were doing. I would be happy to have them back in my house.

Both Geek Squad employees were very informative and fixed the problem within minutes. Would pay for their service again if needed. Thank You Geek Squad..

Installation was completed, however, the quote given over the phone ended up being $150 more, due to the lack of the rep advising that there will be an additional charge for hiding the cords. I would recommend service with caution when obtaining a quote for installation.

Can't say enough good about the agents ability to set everything up and make it look good. Agents arrived on time and were very professional. They even wore shoe covers when entering my house, wow awesome.

The Geek Squad agents took care of every aspect of my new TV setup and adjustment. As usual they did a great job.

The technician connected a sound bar and two speakers. He was professional, knowledgeable and respectful. He explained the equipment and was patient in answering our questions.

The crew was very helpful, very professional, and did everything in a very very clean and professional manner

He was efficient and had the job done in no time. He even gave me his card in case I needed anything. I did leave a voice message for him later that day and he called me right back to answer my question,

Agents were very helpful in explaining how to use the new equipment. Also they took the old equipment that was not working, as well as all packing from the new products,

Installers were very knowledgeable and courteous. Great installation and very quick.

The Best Buy team members took the time to ensure that my sound bar connection to my Smart TV was working well, updated the TV software, and helped me to access my Netflix subscription on TV.

Talented technicians ready to help get all the parts in the right place. They gave great advice and answered all questions

Ismail and his assistant did a great job. They were thoughtful and diagnosed the issue

The agents are very personable and knowledgeable. I love the way they make problems go away with ease. If there's something wrong the geek Squad will fix it. Sometimes for no charge at all. Love Best Buy Geek Squad!

At the time of purchase, my Best Buy protection covered set up and I ended up using it.