Customer Ratings & Reviews

The in house Geek Squad have done an excellent, thorough, and expeditious job correcting past installers mistakes and solving system problems to leave me completely satisfied with my Inhome AV experience.

Agent attached soundbar to my TV. Works great. Nearly

The guys that installed our surround sound did a fantastic job. We will be using them again for sure!

the folks that came to my house were fantastic there was snow on the ground they had booties to put on very fast explained all the details gave me there business cards if any questions took away all the boxes i plan on using them again soon

2 Geeks showed up and wih very little time had every thing hooked up and removed all he cartons. Would rate them A++. Would highly recommend them!

Leo installed my surround sound system. He did a great job and explained everything along the way.

We have always had such great service and support with Geek Squad! The technician was extremely helpful, professional and went above and beyond to do our installation. With service like this we will continue using the Geek Squad!

I love these guys and they work together until they do it right!! Very helpful and couldn't be more competent or nicer!! I would buy things from Best Buy just to have the Geek Squad do the installation and service!!

Tried to challenge the charges with Best Buy. Terrible experience. Talked to 8 different people in 3 departments. I was determined to have BB deal with it but after 55 minutes of frustration, I turned it into a credit card challenge.

Eric and his assistant went above and beyond expectations to provide a quick high quality set-up of our TV to our Apple TV and our stereo components.

Installation of tv and and entertainment center was was competently accomplished. Education on universal remote was a bit lacking as was troubleshooting the system. Talking to geek squad is a tedious and frustrating process.

Very good job getting the soundbar set-up. Adds to the TV watching experience.

Installers know all the Sound Bars out there and they set me up in no time at all!

Very happy with the knowledge of the two technicians who installed and then set up my wall mounted tv. Both were very knowledgeable and made sure I understood everything before they left.

The delivery, assembly, testing and tuning of the set were excellent. An entertainment unit in which the set was placed had an upper shelf adjusted to hold a sound bar purchased with the set. At first we did not notice a front shelf support was put in at a 45degree angle. Another rear support was not in place nor was a securing screw reaching the cabinet wall from the shelf. 15 pounds were about to drop on the left upper part of the TV screen. We braced the shelf with lumber and called younger friends for help to remove and reinstall the shelf. GEEK SQUAD could have cost us $2300.

Jessie from Greek Squad was great. He got the sound bar up an running ASAP. And ask if we needed help with anything else.

Great set up and very helpful. Would recommend if don't know how and have to set up TV.

The guys who delivered my new TV and put it all together and placed it on my wall did an excellent job. Very professional and very knowledgeable of what they were doing

Justin Wong of the Best Buy’s Geek Squad is very professional and knowledgeable. He did an awesome job setting up our Sony home theatre system. My wife and our are very happy with the installation. Justin is the best.

Tech showed up on time. After explaining my problems, he set up audio quickly. Made sure I understood operation and asked if there was anything else i needed. very polite, neat and thorough.