Customer Ratings & Reviews

They connected my soundbar no problem and explained how everything works. Great if you are buying a TV along with a soundbar.

The Geek Squad mounted and hooked up the sound bar, they we quick, and very professional. You could not ask for more!!!

We are incredibly happy with work done by Evan, Quentin and Edgar on the installation of our home system. They were considerate and extremely attentive to our needs and concerns. I highly recommend these Best Buy men!

We are incredibly happy with work done by Evan, Quentin and Edgar on the installation of our home system. They were considerate and extremely attentive to our needs and concerns. I highly recommend these Best Buy men!

The Technician sent to install a stereo system, that had been in for warranty work, did not know how to do it, even though we had all the cables labeled. It should have been a "plug and play". He could not get zones 2 or 3 to work. Fortunately for us, there was another technician here to re-program the remote. After the first technician left, he took care of both, even though it was not his job. He was fantastic! The first technician was a sub-contractor and the second was an actual Geek Squad tech.

Dave was great. On time, pleasant, very smart and informative.

Install went well no issues other than the tech that came out was not from Geek Squad but third party vendor. He did a great job but I feel like the store should have informed me that it would not actually be a Geek Squad technician.

We bought a 55" TV and delivery/set-up was free! The techs that delivered our TV were very knowledgeable. Set-up was quick and went smoothly. We were able to enjoy watching a movie within an hour.

The squad came in, worked quickly and efficiently and got the TV mounted and running. A quick tutorial later and we were watching our TV.

We had the Geek Squad install and set-up all of our home entertainment equipment. They happily answered our questions and we were free to watch as they performed their miracles. No hassles. Just pure enjoyment.

I can't say enough about Best Buy's In-Home service. I highly recommend it.

Agent came in. Reviewed order to connect hearing aid using Bluetooth to tv audio. Installed it, did not have to remove tv from wall which saved lots of money. Knowledgeable, efficient, professional.

The TV installation went very well. Technician on time and explained the work clearly and my use of TV and remote. We couldn't be happier. He did a great job. Thanks Geeks!

The Geek Squad did the setup and everything works great. I saw that some people had problems setting up the HDR and 4k and not having good results. I'm glad I had the Geek Squad do it since I have no problems and it woks perfectly.

Really friendly and nice people they will help you and all your questions the excellent service

Great I think Service was great. On time cleaned up as they went great

The Geek Squad came to install my new 65" Sony TV and hook up my Bose Surround Sound Speaker system. They did an amazing job and it makes a tremendous difference with the speaker system. I highly recommend the Geek Squad!!

Our experience from purchase to install was very good. I would highly recommend Geek Squad.

The agent was proficient and professional. He completed the installation so that I was more than satisfied.

Love the Geek Squad! Always use them, it just makes sense to me to have a professional do it. They recommended that I needed a power surge protector that I hadn’t purchased but luckily they had one on the truck. Yeah!