Customer Ratings & Reviews

The agents updated my stereo system. While it took 2 times (and about 3 mos) to do it and to get the correct equipment, I am happy with the outcome and they were great guys.

Ricky, with Geek Squad, was absolutely great - highly recommend

Geek Squad agents are very friendly and knowledgeable. I feel very confident with Best Buy service agents.

The Geek squad did a great job setting up my sound bar

Seve did an excellent job setting up the sound bar for our tv. He was patient and knowledgeable.

Agent came and reset our sound bar settings. Very knowledgeable and professional. Very courteous.

The squad arrived early as scheduled and got the Tv installed quickly, made helpful comments to help me get the best sound system for my room. Evaluated my wi-fi and told me that it needed an update.

The Geek Squad connected this item to the newly purchased 55" TV. Being "Seniors", there is no way we could have made the connection. Thank goodness for the Geed Squad.

Josh figured out exactly what was needed and got everything hooked up very quickly. I’m older and hearing impaired and he was very helpful and patient. He’s an expert.

soundbar was an add on, it was a bit costly and I am disappointed that the tv required one. The power on and off does not sync correctly with the TV remote... as installed by the geek squad.

Great Service and Instructions on how to use the 65" Sony TV more efficiently. Very friendly and helpful; would like him back if help is needed again. Thanks Very Much!

Geek Squad has become my "go to" service for all things involving installation. The level of professionalism shown by Josh and his partners has been demonstrated in his technical ability and customer service oriented attitude.

The GEEK SQUAD techs that came out were OUTSTANDING!!! Great team and the nicest guys. So much patience to do the extra things they do. I was extremely pleased

They were very professional and fast. Everything mounted and wires hidden along with explaining and setting up all basic functions for me. I didn't lift a finger, and it's all done and looks great.

The agent wore a mask and was very courteous as he installed our TV and attached it to all our devices. He made sure we had no questions about the TV or the hookups before he left.

We had an involved installation of multiple TVs, with some challenges due to our location. But the Geek Squad handled everything professionally, and with obvious experience and capability. Awesome job!

the agent resolved the problem in less than 10 minutes and showed me what he did to correct the problem

Chris W came out to set up my system. The guy is awesome, took the time to explain everything and did more than he was out to do guarantee that I'd be happy with my new purchase. Knowledgable and didn't talk down to me .

agents did all the work as always kind caring make me understand what is happening with my tv

Technician was knowledgeable and personable Timely and was careful with our furniture, etc