Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 7,928 reviews
Rated 5 out of 5 stars
Excellent service by the tech
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I had my old blu ray home theater system replaced and all the speakers are mounted on the wall. Tech removed all the speakers and put new ones on. He went all the settings retied all the cables and provided excellent service
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had the geek squad come and install a 75 inch TV and soundbar to the wall. The TV is not level and the crew did not install the soundbar, they said it needed brackets, which i was not told about when i bought the soundbar in-store. They left without getting the TV to work. I had to plug the cables in and set everything up. $200 for them to put the TV mount on the wall and lift the TV up. This was not a new TV purchase, the TV was sitting on a counter and the soundbar was sitting at the base. Easy job except for the weight of the TV. Use them again?? maybe.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I paid to have my older (7 years) TV and sound equipment mounted to the wall and hooked up. The two employees that came to my house were knowledgeable and up to date as to the out of date equipment I own. Thanks so much!
This reviewer received promo considerations or sweepstakes entry for writing a review.
The sound bar was installed by the geek squad when the TV and the DVD was installed. Again, I must acknowledge the geek squad was very obliging with my request.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The tech arrived on time. He was very patient with me and answered all my questions. He reviewed the steps several times until I was confident in how to do it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Two TVs were set up, 1 was mounted on the bedroom wall and the other set up with soundbar effortlessly. They even helped us get an app set up for watching & went over all instructions with us.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The guys who came to the house to install the TV were very knowledgable about both the TV and the service. They were able to answer all our questions, and seemed happy to do so. We were VERY pleased with all they did.