Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 7,928 reviews
Rated 5 out of 5 stars
Geek squad were on time
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The gentlemen were very helpful in matching up all our speakers
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents got our system straightened out, and explained what they did, in addition to suggesting another wi-fi system that is new and Would improve our reception greatly.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have used this service to wall mount 2 big screen TVs and also to install a new surround sound amplifier. The service has always been quick and accurate.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent setup a universal remote so that we didn't need 5 separate remotes. Cason was very professional and knew how to program the universal remote which has made our live easier.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My Geek Squad agent was efficient, polite, and had answers for my questions. The agent mounted my TV, connected and updated (if needed) all components, and was done in an hour. Pretty nice!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Everything was set up properly, I had to adjust the position of a couple things. I had one small issue, but you have the 90 days to have them come back out to resolve any issues that arise. All in all I am pleased.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Add-on speakers were not functioning. Geek Squad agent got all home theater equipment up and running properly within about 20 minutes. Everything working fine now.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was the second time to take missions came out to address issues with the sound bar. It's still failed to function right after they left. Soundbar was also damaged during the visit and I had to purchase a splitter($70.00) to hard wire the sound bar into the television rather than use the Wi-Fi setup.