Customer Ratings & Reviews

The tech who installed our wall mounts and TV's did a great job. Also connected internet, special components and gave us a very easy to understand lesson on how to use them.

I bought this to accompany my Large TV installation package. I got a great price of just $49.99 for the audio installation to replace my old system. Very happy with this purchase.

The agent looked at the connector and agreed that it was slightly damaged - enough to fall out easily. Also turned the soundbar right side up. 8-)

Everything works perfect. Geek squad installed TV mount on wall and sound bar.

We had the sound bar and wanted it connected to our new TV. Come to find out the connection was broken and they were unable to fix it.

Gentlemen were on time, efficient and friendly. Rooting for Best Buy to pull through, Total Tech is amazing.

So my first experience was horrible. The employees left my tv mounted crooked and flthe tv i purchased was damaged so they made me rebook another visit, taking another day of my time away and the second group of guys worked faster and fixed the first peoples errors. So just double check their work and stay engaged with them asking them to walk you thru what theyre doing so u know its being done correctly

The Geek Squad delivered and setup the tv pairing ran sound testing with action movies

The agent connected to my AV RECEIVER, and show me how to use it. But one request was not set up due to old components and was asked to buy another component.

Geek Squad delivered my new TV, set it up and set up the audio for me. They were on time, professional and answered all my questions. I have used Geek Squad before and will use them again.

The tech was awesome. He came in and solved the problem immediately. He was pleasant and knowledgeable!

The agent hooked up the sound bar and remote to perfection. Took a while but he was determined..great young man! Great attitude and took all precautions. Very pleased.

Wonderful service that took the frustrations out of me doing the install. I would use this service every time in the future. Nice people with great knowledge of the products. Thank you

They delivered on time and were very efficient very friendly and helpful.

I could not have set this up without them. They were fast, neat and knowledgeable. Plus the tv was too heavy for me do set it up alone.

The agents came to mount my tv they were punctual and professional the agents were very knowledgeable about the services they were providing and completed everything in a timely fashion

Took care of my issues immediately. Very knowledgeable.

the technicians were awesome- they explained everything.

I imagine I could have hooked up everything myself; however, the Best Buy guys were there delivering the TV so I had the experts do it rather than taking 3x as long to do it myself. Very happy with their service.

I had the Geek squad setup all of my entertainment equipment in my living room and bedroom they cleaned up there mess and was walking me through with what they were doing they were very friendly men