Customer Ratings & Reviews

This was not a service call to hook up my Sonos Playbar. My Playbar has had no issue. The issue was the Sonos Sub I purchased at Best Buy 7/10 recently started cutting in and out. The tech told me it was no good and that I should return it. I asked him to measure the signal strength of my Modem/Router and we found that I had lost considerable signal strength between the router and the home theater. Back to Best Buy and bought a Google Nest Mesh system with one point and hooked that up 1/14 and so far the Sub has not cut out.

On time, professional and friendly. He took time to explain operation off. New sound board.

The kids that showed to set up my sound bar only had to turn the speakers off on my set so they refunded my fee. Once again Best Buy did me right.

He connected my soundbar and speakers to our tv and did a great job setting it up to our specifications! He was ver friendly and professional!

They were on time, friendly and solved the problem quickly

THE GUYS WERE QUICK AND POLITE. I HAD THE UNIT INSTALLED FOR MY MOM. SHE IS VERY PLEASED.

The quality of work was exceptional. The team did a fantastic job at making with making it a clean and seamless installation. They were also very professional and did a thorough job. I wish we had gone this route sooner.

The BEST BUY Geek Squad installers are amazing. The best reason to shop BB.

The Greek Squad know the stuff. Help hook-up my sound bar, StereoTV and Play station.

In the process of building a house. They came out and did the prewire for in ceiling speakers and outside speakers. Did a good job. Will be purchasing speakers soon...

Kostos was excellent! Was eager to explain all the details related to the system. He's professional & sincere. High recommendations

I was so happy to see them .I was telling my sister and friends and family about the the people that work for best buy .They get the job done and won't quit until they do..Love my best buy .

The technicians were very efficient when they came to hook up our sound bar.

I always use the Geek Squad and am never disappointed. They hooked up my 20 year old surrounf sound and programmed a universal remote and everything works perfect. Really competent, professional and caring install guys.

Your technician, Moussa, was exemplary in every respect and exceeded expectations.

Great service! The techs installed a new power board, re-mounted my TV and got everything to work better than when I installed it.

As usual, the Geek Squad was excellent. We probably wouldn’t even attempt to install TV’s etc. ourselves. Geek Squad is the best part of shopping Best Buy!

The Geek squad was very thorough with explaining each step and giving options if I wanted different set-up. They were very respectful and accommodating in explaining how to use a smart TV. New learning for us.

Geek squad was on time. Explained everything how to operate new TV. Would recommend Geek Squad

Thank you geek squad. They came on time. They did the work quickly, correctly, and cleanly. I highly recommend their services.