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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 187 Showing 3,721-3,740 of 7,928 reviews
  • Rated 5 out of 5 stars

    Soundbar Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt with Geek Squad set up the Soundbar along with giving me advice on other items - was done quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Fast Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy service. I was glad they were able to swap out the defective sound bar and replace with the new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent re integrated my bose soundbar and base speaker with my tv remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installer changed the presentation so that the remote-control unit will work with a minimum of effort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hooked up my surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tech was awesome, what took him one hour would have taken me half a day... Super knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't geek squad was 3rd party installers. Was very professional and fast, routine definitely down to a science.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came out to install a receiver and even though I had issues after he left they came back and fixed it fairly quickly. Im good at this stuff but he spent hours setting up so out was well worth the price paid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accolades for the Gek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy and painless as it could be. The Geek Squad was professional and knowledgeable. Took minutes and works wonderfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simplicity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not "tech" inclined. And using the Geek Squad for all of my installations is "heaven on earth". They do the work quickly and I'm able to use the device without any heart-burn or aggravation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad problem solving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad solved my tv connection to my Sonos soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Crew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and Sanford did an excellent professional job. . .and saved me $$ on a couple items I did not need!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up Geek Guys were so wonderful they took time to explain things to us and made sure we had complete understanding. They also were very informative of what the Gee Squad offered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Never Go It Alone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a Techie, and unless you are, my advice is spend the money and get it done by people who do it for a living. My guys were one time, efficient and did it right, the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets it done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in to room, click click and it was all set and working .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only were the Geek Squad team early and efficient, they were extremely helpful in explaining things in plain English. In short, they knew their stuff and were a pleasure to work with. Two thumbs up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tvs and set up all connections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are true professionals made sure everything was in good working order

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have some old and new components, some of which didn't work properly. This person corrected the wiring and showed me what to do to make things work. He was wonderful! Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stereo Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team was very knowledgable of my product and competed the installation a a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing geek squad team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup ofmy soundbar was quick and efficient. My geek squad was amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My person who came over was so competent and helpful. He made sure I understand all he set up and he was very accommodating. Excellent job and I would call again to set up any electronic or get computer help!

    I would recommend this to a friend
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