4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 7,928 reviews
  • Rated 5 out of 5 stars

    Great Geek Squad Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what can I say, Oscar was great. Would call Geek Squad for all my audio & video service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad professionally installed my device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians installed my sound bar and ensured it was paired with my tv monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound bar installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sound bar is great. The installers Husain and Krista were very helpful and made sure that we received the service that we expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall moint and sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad duo, Brandon and Alyssa, were early and knowledgeable. They answered all my questions while working quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic people. Knew all there is to know about setting up our new TV, and making fine tuning adjustments. I could not praise them high enough, Thanks to Estaban and Kevin. You're the greatest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plane53

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new sound bar. Much slimmer than my last sound bar. It’s too bad the sound on these larger tv’s isn’t better especially if you have hearing problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HLM

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad will be setting up my tv and sound bar on December 15

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job with my soundbar.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was excellent--very efficient, knowledgable, and helpful in explaining the features of the soundbar to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar reinstall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a couple issues with my system and the one they put in but they came out promptly and got us taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Connected Device to TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Agent was able to quickly set up the hearing aid device with the TV and show us how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your technician was very good at getting my soundbar up and working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hook-up went fast and efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my new 83" TV was installed the techs hooked up my existing soundbar quickly and with no trouble. All is working perfectly now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will use them again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad hooked up my TV and sound bar. Knowledgeable polite and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service -- they know what they are doing. +++++++++++++++++++++++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love new soundbar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and knowledgeable with setting up .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Informative and knowledgeable! Politeness and willing to answer questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nicely done again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad crew did a fantastic job mounting my new tv and soundbar with hiding all of the cords as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys the geek squad sent were very knowledgeable and helpful, explaining all we needed to know after installing tv and hookup to our sound system, plus adding fire tv stick for us. Great job!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundbar was mounted and added to the tv. Provided information on operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up and ready to go!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up the television and sound system for us. I was given a tutoring session so I could run it proficiently. I was also given contact info in the event I needed to ask additional questions.

    I would recommend this to a friend
Sponsored