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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 196 Showing 3,901-3,920 of 7,928 reviews
  • Rated 5 out of 5 stars

    Things went above and beyond my expectations.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my A/V Receiver to the Home Theater Speaker System and made sure proper speaker locations for all 8 speakers was accomplished for surround sound effect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick and professional. They explained everything to use and made use we knew how to use our new equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yah for Geek Squad in Sierra Vista Az

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my soundbar and made all connections as well as the remotes. Very courteous and punctual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Sound Bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up of the soundbar was good. The staff very skilled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geel Squad = WOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team. Very friendly. Installed new 65" LG with LG sound bar. connected existing cable and BluRay. All setup, including Netflix. These guys were excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Total Tech protection and the GeekSquad set up my new Samsung sound bar. Did a great job as usual!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job without any hitches!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ran a complete diagnosis on the operation of my relocated TV and Audio Receivers. Suggested the installation of a Universal TV Remote to control all connected devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Guy did a wonderful job with the tv installation, barely smiled when he saw how screwy the old system was, just got to work and took care of everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, good communication before they arrived, quick and clean work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful work, great attitude and very friendly workers!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad soundbar was quick and professional. Good guys took the time to show me how to use the controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks are Great. The scheduling and delivery software they use is worse than a third grader moving pebbles on the sand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was on time and called to install early. The agent was very impressive and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not purchase the sound bar. Could not submit this without providing an overall rating or recommendation even though they don't apply for this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad member installed the sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and knowledgeable geek squad staff members

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 3 out of 5 stars

    sound from tv just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sounds good with bluetooth connection but not great when sound is from cable tv. Installer should have used HDMI cable for connection per Bose instruction manual.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The services were fast and perfect. The staff was very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation tech was great (Kush). Did an excellent job wall mounting and synching the tv with the soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were on time respectful and very knowledgeable. The agents called us to confirm delivery and set up the tv fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my internal sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I moved into a new house with a multi room sound system, that didn't work. Charles from the Geek Squad, figured it out and got it working within an hour.

    I would recommend this to a friend
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