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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 202 Showing 4,021-4,040 of 7,928 reviews
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an awesome job hooking up the sound bar under the tv that they hung on wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad and Bose soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They certainly knew what they were doing, and were patient explaining how to use the system to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men that put the HDTV mount and Soundbar mount were extremely pleasant and friendly. They did their job in a timely and knowledgeable fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and knowledgeable regarding audi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt very fortunate to have a very knowledgeable and professional member of your staff connect my audio system to my TV his experience was very helpful and I enjoyed his overall knowledge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and assembled everything in a timely manner. Agent Kyle was exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad hooked up soundbar to my TV and had everything working in a short period of time, very professional and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad helped us with everything. Were super happy with their service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad fast and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad connected tv sound bar and tried to sync the remotes but an error said to see front desk for a newer remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is so helpful. Love them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No experience with soundbar so needed help. Fast set up and programming. Great crew.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were able to solve issue I was having with my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are experts at mounting tv to wall!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were so efficient setting up and installing the TV and mounting the Soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service AGAIN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd time I had this service. The geek squad agent was very professional and knowledgeable. He mad sure I knew how to use the receiver and the technology it has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Audio Set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a special arrangement for the sound account I have a hearing problem. The GEEK PERSON knew exactly what kind of set-up I needed. Believe me I was very sat6isfied. These guys know their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad fame out and set up and optimized my av, smart tv, surround sound. Even Told me I Had something I didn’t need. I didnt want to pay someone to set this up but they were worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Very Satisfied!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to rerun and rehookup my Atmos setup and all electronics due to a renovation. Speaker wiring was done very neatly, i was impressed. Best looking set up i've ever had or seen!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valdosta crew is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick & efficient service from the crew in Valdosta Georgia.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    technicians re-edited sound system to our den TV. Polite, professional and fixed wires so they would not be seen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad called ahead to let me know they were on the way and they were extremely conscientious when setting up. They were very patient in teaching us how to use the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent installed the Bose Sound Bar quickly. The device makes a significant difference in sound clarity even with a new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sounds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great set great information great advice they were just great

    I would recommend this to a friend
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