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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 7,928 reviews
  • Rated 5 out of 5 stars

    sounds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great set great information great advice they were just great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SoundBar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service, from the geek Squad from the Start

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy with my install and the service that was given. The install was neat, we learned a few things about our equipment and they cleaned up after they were done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cables were misplaced in our recent move and were need to set up my Bose sound bar and sub woofer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup is the best thing that you can have done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connection of tv system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent programmed my t v and sound bar system. He also connected my streaming system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My TV Quickly!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and professional.......................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar and TV connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the service provided and would recommend future services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad connected all my devicrs quickly and ef

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my TVs and devices. Arrived on time and were friendly a d acknowledged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dustin Kragness tech good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustin Kragness can out to set it up soundbar .said need L G sound bar . Dustin came back and install right one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Edwad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek Squad do several installations at my residence. I was happy with all of it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Incomplete Sound Bar Connect Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was nice enough but didn’t perform a complete connection service, as he said he didn’t have the tools that Home Theater has in order to conceal the wires on my two surround speakers. So, the surround speakers were not connected. I didn’t get what I thought I purchased. Several plastic zip ties were snipped and removed from my wall mounted TV, but new ones were never reattached.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that came in from Geek Squad was Very helpful and showed up on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who came to my house were on time, introduced themselves and performed their job very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alain is the man!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alain and his team were awesome. Super helpful, polite, and did an incredible job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my soundbar in a timely manne

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my soundbar and made sure it worked with my tv and devices before he left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad attached our additional speaker for the hard of hearing and programed it to operate from the new TV remote which now let's us have only one remote instead of two.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar was placed in correct location I asked for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our agent did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up our sound bar for us and assisted with showing us how to use it. Just not happy with the sound bar or TV - but Agent was great.

    I would recommend this to a friend
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