4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 7,928 reviews
  • Rated 5 out of 5 stars

    Geek squad addressed an issue with my sound system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They show how to make the connection to two speakers in the kitchen, and also connected two Chromecast with google tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installing our soundbar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up our soundbar so quickly!!! He was so helpful and answered our questions spot on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Install!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ernesto and his co-worker (sorry, forgot her name) were professional, friendly and competent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD TOTALCARE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SUPERIOR SERVICE FOR ALL OF YOUR SOUND DEVICES.. FROM TECK KNOWLEDGEABLE PEOPLE AT BEST BUY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad crew was amazing at putting everything I ordered together! I love my TV and my soundbar they installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad were very professional. They were very polite and answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV and sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was professional and provided excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good add-on

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was glad I purchased this add-on and that the tv installer set up all my audio components and made sure everything was working and was able to work through my remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my TV mount,TV on the wall, Receiver, link master remote and set up the sound output for the system. He did a awesome job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio Hook Up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks did a super job of installing, explaining and demonstrating how the sound system works. Would recommend this service for those less technically inclined.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Job

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents from Geek Squad helped with my renewal of the antivirus that I bought for my Mac. When all was done everything was working perfectly. I am very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent geek and squad agents when it comes to in home service good job keep up the outstanding service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the greatest crew ..the Geek squad. They are quick with the set up, but clean everything up and take time to make sure you know how to use everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great kept me up to date on their arrival and were very efficient with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my sound bar and having Best Buy install it was not a bad idea at all it works perfect sounds great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not so well

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A contractor...not geek squad... came out to remove old and install new receiver....he was not familiar with reprogramming so we had to contact Best Buy requesting another tech (who also ended up being a contractor) to come out and program receiver and was successful this time....however we were under impression the geek squad would provide service from the start which is what we were paying for or so we thot....so what are we paying for ???? Not sure we will continue geek squad services nor recommend to anyone

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks the install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted the TV, ran all the wires, and provided service well beyond my expectations. Love the new look and functionality of my living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He let me know when he'd be here. Installed it quickly. Explained how to use it. Was patient with my questions. Was polite and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best. They take care of all the connections and answer all your qurdtions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up the sounder with my new TV. Courteous, efficient workers.

    I would recommend this to a friend
Sponsored