Customer Ratings & Reviews
- SKU:
- 1319418
Customer reviews
Rating 4.5 out of 5 stars with 7928 reviews
(7,928 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chris was wonderful. Knowledgable and polite and efficient!
This review is from Soundbar Setup
I would recommend this to a friendRated 4 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knowledgeable and professional! Great customer service!
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In home service team made appointment easy to set and provided timely follow up
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Awesome service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy team set up my ordered TV with no issues. They were professional and quick!
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
The service tech was very knowledgable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service tech was very courteous and arrived on time. He quickly went to work to set my new television and setup the audio system on my home theater. Very pleased with the service
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Very happy with their work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked with existing system and new components, took extra time to make sure things worked together. Even came back to make sure remote worked with all the components.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 4 out of 5 stars
Rushed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish we had more time. It seems as though they were rushed and didn't have the proper amount of time to spend here. Not the guys' fault. The schedule was just too full.
This review is from Soundbar Setup
No, I would not recommend this to a friendRated 5 out of 5 stars
Electric surge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent identified the problem (electric storm surge fired rear speakers) and helped with a solution to the problem.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Installation
Rated 3 out of 5 stars
Plug it in
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had already installed the mounts on the wall. The tech just had to plug it in .
This review is from Soundbar Setup
No, I would not recommend this to a friend Rated 5 out of 5 stars
Soundbar issues after new DVR installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick problem solving, for my soundbar malfunction, on top of the results I was looking for.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Fast professional installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Joshua did a excellent job of installing the soundbar. Five stars to Joshua for being very professional.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dennis was very helpful and willing to find a solution. I appreciate Geek Squad making sure the install meets customer expectations.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Great installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was mounted and also the soundbar. Great job with excellent results.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
They know where all the cables and wires go
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They know where all the cables and wires go! For the price, the service was fair and they were very informative when they set the items up. The program the remotes couldn't ask for more
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad installed my product on time and quickly!
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Home Entertainment System
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job setting up our new home entertainment systems, showing us how to operate & ensuring everything was totally functional.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 4 out of 5 stars
T
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would have preferred a better quality sound connection to tv versus using a Bluetooth connection.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad hooked up receiver quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two young gentlemen were very professional & fast with the hook up. Took time to answer all of our questions & made sure we were happy with the results.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was my first time using the Geek Squad, they came on time and did a wonderful job. Tech was very polite and professional. Cleaned up, zip tied wires making the area very neat.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
needed soundbar put on 72" mounted tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It went went fine. One guy showed up on time and realized he needed one more guy to help him lift. responded within 10 minutes and job was done as promised
This review is from Soundbar Setup
I would recommend this to a friend