4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content
No content

Customer Ratings & Reviews

No content
  • Front. Geek Squad® - Add-On: Basic Audio Setup.

Add-On: Basic Audio Setup

SKU:
1319418
See Details

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 218 Showing 4,341-4,360 of 7,928 reviews

  • patsyrduke

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents attached new sound bar to tv very quickly, then asked if I had questions. Very satisfied with them.

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Excellent Tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech guy that came out to the house was very knowledgeable and very helpful!

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents that set up all my devices were very professional and explained everything they were doing

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Remote Re-programming didn't take long

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents added an RF system to the Universal remote capability to assist with a challenging installation issue. Remote now works flawlessly.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Great Geeks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very competent and helpful. No need for further characters. The above should be enough.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Helpful advice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was open to my questions and very helpful to add any information.

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Excellent service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected the TV mount, 65 inch tv, and sound bar! Great job! Highly recommend!

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Great sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation if the sound bar was good. Had problems with the television initially. Problem was taken care of within. 2 hours

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Of all of the product I bought.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were awesome and very professional . And very knowledgeable about the products. Overall it was a great experience . His name was Grant Garrean . He and his friend were great.

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Geek squad guys were fast and efficient!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents were awesome definitely would recommend the two I had they were amazing

    This review is from Soundbar Setup

    I would recommend this to a friend

  • TV install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the TV and connected all devices. He was very knowledgeable and answered all questions.

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Alk1942@aol.com

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great techs and very professional. I would recommend Best Buys service techs.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Okay service call.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They no longer supply a direct replacement for the item that I have, so they recommended a replacement item and it was also not available. When I left a message that it was also discontinued, I never heard back.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Geek squad agent connected my sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my sound bar and showed me the operation of the remote.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Quick and neat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an install, sound package plus mounting and moving a previous TV. The guys were polite courteous. They didn't leave any mess and were speedy about it all!

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Geek Squad did an excellent job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed four in wall speakers and connected them to our tv and other equipment. We are very happy with the work they did!

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Excellent technician, the best you have send

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techinician really was very knowledgeable and also very helpful. Worked very fast and very detailed. I will recommend this technician all the time.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Great installation!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome. It was a complicated setup.

    This review is from Soundbar Setup

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Not bad, not good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 65 inch TV has a fabulous picture, but the sound bar kept cutting out so a geek came to install another one. The new one works okay but requires a remote other than the TV remote to come on. So, the sound is good, the picture is great. I just wish they would work together. Maybe there was something I should have done to make these work together. Wish someone had told me.

    This review is from Soundbar Setup

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time out of your day to connect with us about this. It's always frustrating when an appointment does not go as expected and communication falls through. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Great job!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician connected and got sound bar working with our tv. Was very knowledgeable and professional.

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend
Page 218, Showing 4,341-4,360 of 7,928 reviews
Sponsored