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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 229 Showing 4,561-4,580 of 7,928 reviews
  • Rated 5 out of 5 stars

    Hooked Up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked my new TV to my sound bar. Made a big difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad hooked everything great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone is always so nice and helpful…They hooked everything up ina short time..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service. They were knowledgeable and quick. I would never have been able to set up the soundbar myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who came out and installed the sound bar was great. Very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work, done right the first time! These guys know their equipment and how it is supposed to be set up. Knowledgeable and helpful with teaching new equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer operating system upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The upgrade on my laptop was performed and returned to me at the time the agent said it would. We are very pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was professional. Geek Squad Tech was quick and cleaned up after themselves. Set up looked good when completed. Removed all the trash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar issues were resolved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that Came to help us w the sound bar was very knowledgeable and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Demonstated and answer all questions we asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let Geeksquad do your installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did all the installation for the 2 TVs, Soundbar, and Roku. So easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick and neat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was great, on time, polite, helpful. Even helped us hide the plethora of cables we had going around 5/5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my sound bar and hid all my cords, and repositio ed my TV on the wall mount. A++++

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still issues after expensive service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neither system installed work properly. 3rd time we had the systems worked on

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rep.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Rep hooked up my existing LG Soundplate to my SamSung TV .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad comes through again...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used The Geek Squad numerous times. Their Technicians are always knowledgeable and pleasant to work with even though I must test their patience at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything was set up as desired.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent’s installed and set up the TV, receiver and DVD player as planned and everything is working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Excellent excellent excellent excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar hook up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent got my sound bar and woofer working that I had purchased months ago. He was knowledgeable and vey pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed my new Sony tv and sound bar. They were fast efficient clean and explain to me how to use the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my surround sound system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time, and were very professional. Installed everything they needed to Install, and were very quick. Was very pleased!

    I would recommend this to a friend
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