Customer Ratings & Reviews

Shana Kinney is excellent! Within minutes, she had my sound bar correctly working as well as setting up the fire stick and remotes on my old TV

Did a good job of connecting the soundbar to the new television and remote so only have to use one remote. However, in the future will request not to have the soundbar connected to the tv remote. Just my personal preference to have several remotes.

Really nice guys and worked diligently. They followed safety measures and brought their own shoe booties to keep their shoes covered in the house. They hooked up my surround sound flawlessly but I do wish they were a little more informative about how to use it besides basic operation. I would still call them again, I would just ask more questions next time.

Your representative arrived at the scheduled time. He promptly and very efficiently installed my new sound bar. He then explained how it functions and the various settings. Very satisfied with installation.

The agent did an excellent job in installing my Sony TV and Sony sound bar. The two guys who work together was very organized and both knew what they were doing. They told me step by step what they were doing. They made sure I was happy with they work. EXCELLENT SERVICE…. NO COMPLAINTS AT ALL…

The guys were great. They took the time to show us how to properly use the new head phones

The geek squad team entered our home and immediately put on booties over their shoes so they wouldn't track in dirt! Then they went to work installing the tv and sound bar on the wall. They then showed us how to operate the remotes and stayed with us until we grasped what they were telling us. Wonderful efficient installers, but I still wish there were instruction booklets available!!!

Ooops. Forgot to add Carlos and Jorge from geek squad set up the sony sound bar with my 85 inch t.v. and recommended the best settings for it. Im happy.. Also behind my entertainment cabinet Carlos tied up all the cables making it look real professional rather than a bunch if cables laying all over the place.

The Geek Squad guys did an outstanding job in re- connecting of my home theatre system. We had disconnected everything to install new flooring. The technician arrived early and was done within an hour. He made sure everything was working fine and assisted with making sure everything was repositioned properly. You can feel good about the Geek Squad doing a fine job.

We needed a new TV and got one from BBuy and got a surround sound system too. We paid for delivery and set up and the guys who came did a perfect job of connecting and setting up our new equipment. They explained how it all worked and hid all the wires and cables so that all you see is the TV and the surround sound system by Samsung

Addison & Tim installed our Soundbar at the same time they installed our TV. They did an excellent job on both and we were very pleased with them. They explained how to use everything and suggested the best place to put the surround sound speakers. Highly recommend these two techs.

Geek squad provides the best service with anything that they install or repair. My TV, Surround Sound, Subwoofer and universal remote all work so well and they are great about explaining everything and making sure you can use it. Love the Geek Squad !

Love the sonos speaker it added great sound. I highly recommend the sonos speakers.

When my first jbl bar did not work at all, they suggested another and install went well

Excellent job of mounting the sound bar so that you don’t see unsightly wires. Geek squad did an excellent job fine tuning the sound so that the bass and sound effects don’t overwhelm the dialog!

Angel the technician was amazing. She took the time to set up all of the equipment, tv, sound bar, dvd/cd player, etc. very patient as she programmed everything and instructed me in the use of the equipment.

Geek squad did everything perfectly and arrived on time and clean up boxes and other trash that the equipment was delivered in

Geek Squad Technicians was very professional, polite and courteous. They installed my TV, Sound Bar, Rear Speakers and Sub Woofer. They made sure all components were working correctly and made sure customer was able to operate them correctly. Geek Squad Technicians are the BEST!

Geek team were very knowledgeable and provided great customer services. Note that these members are part of Best Buy direct employees and not 3rd party contractors. Wish I could say the same about them.

This sound bar works great and sounds good for the money. Best Buy mounted it to my Tv for me. I haven't had any issues and i have 2 of these sound bars on two separate Tvs that Geek squad mounted and set up. This service they offer is great. They did both my Tvs and sound bars