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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 241 Showing 4,801-4,820 of 7,928 reviews
  • Rated 5 out of 5 stars

    agents installed tv to wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents connected and installed tv to wall did great. It's still on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and set-up our television system in a very professional way!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    When all else fails.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call the Geek Squad when your grand kids can not fix . Had a sound bar with bad cable would never have found out on our own. Called Geek Squad FIXED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installer was great. Very timely and complete

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got my surround sound working. !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech sorted out my issues and got me up in running in a professional matter !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They know their stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to our home to install our TV's were fantastic. Very professional, effective and efficient. Would definitely have them back again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unit sounds great with my Polk Audio speakers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this unit because my old receiver would not pass 4K audio or video. This unit does a great job of passing 4K programming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 person , 45 minute install, including programming remotes Nicely done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and helped set it up. They were very helpful and accommodating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad install my TV promptly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV and explained how to use it. We are very pleased with our new TV set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD CAME AND INSTALLED TV, SOUNDBAR, WALL BRACKET

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy with our soundbar connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected our soundbar to our TV and we thought it was broken.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good jobs proffesional. Friendly and helpful. Keep it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the geek squad. I’m impressed by the work that they do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took there time and did it right .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech guys did a great job mounting tv and sound bar .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad FTW!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are my heroes! Always on time and very knowledgeable of products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent connected new sound and reception as well as connected all new TV's and sound. Very knowledgeable. Well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent did a great job wiring my whole house Insignia Receiver to my 10 Speakers located thru out my home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lip sync errors not fixed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer could not cure lip sync errors even though house has 500mbps signal.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad worked with me installing it into the wall. They also adjusted the sound to my preferences.

    I would recommend this to a friend
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