Customer Ratings & Reviews

The Geek Squad mounted our TV and made sure it was operational and everything was connected, They were friendly and on time

Andy was good and helpfull. Answer all my question.

Geek Squad staff was very knowledgeable and professional in assisting us with the installation of the products (tv, sound bar, tv stand...)

The only thing I would recommend would be for best buy is to have one of them to call me back in about two weeks to see if I had any questions.

Agents got the sound bar connected and working. Then installed the surround sound connected (via wireless hub). They were in their work van (completing paperwork) in my driveway when I realized there was not any sound emitting from the back surround speakers. I went outside and brought this to their attn and they were attentive and came back in to troubleshoot. About an hour and a few phone calls later, they got it working. Note: I received all the equipment directly from the MFR about 1 week prior to the install and I discovered a gouge in the side panel of the subwoofer that was obvious due to transit. The Geek squad rep told me it would be replaced and this was 5 months ago. Overall, I'm not really satisfied with the sound quality of the soundbar, speakers, etc., but is better than what I had before.

agent/s were polite respectful and courteous cleaned up and were right on the money mo issues

The Geek Squad took time to set up the audio system and the clarity is remarkable. We are very pleased with their work!

Very friendly and helpfull. Did a great job. I was impressed how they made sure everything was cleaned up and workingwhen they left.

Very respectful as far as mask wearing and other behavior went. Very thorough in setting everything up.

Yes, did excellent job. Just not happy with wires showing.

Always buy bestbuy for its guarantee and total tech support

mounted tv and sound bar to wall as expected and perfectly

The agents mounted my TV hooked it up to all my devices. We will definitely use them again.

The tech was on time, friendly and actually clean up there mess

Geek Squad came and set up two televisions, surround sound system, DVD player and computer. Everything was handled professionally.

The agent did a very good job & explained what he was doing

Works great! The guys did a great job setting it up for us.

What great guys! Efficient and so good explaining everything we needed to know. The two men were amazing!

Geek Squad helped to set up and solve all the queries regarding soundbar promptly.

I have used Jason on multiple occasions and he is professional, friendly and knowledgeable. Great asset to Geek Squad!