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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 253 Showing 5,041-5,060 of 7,928 reviews
  • Rated 5 out of 5 stars

    Geek Squad rocked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were friendly courteous and competent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frankie from Geek Squad in Oxford Valley Pa store!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frankie was super helping us out. Problem was lack of directions from LG

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were knowledgeable, efficient and helpful to explain the sound bar app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely helpful and very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did everything that I wanted and exceeded all my expectations. I would highly recommend the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knew exactly how to set up the record player and hook up the speakers. Then demonstrated how it worked and answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was done quickly and very efficently No prolems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek was terrific. He attached the sound bar, programmed every remote. Explained everything inplain terms. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    solid work. friendly guy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time. friendly. stayed extra period to help us understand setup. would be happy to use him again. excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony TV is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer Mike was the BEST, knowledgeable, patient and efficient. I will only request Mike if and when I need The Geek Squad services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roland took care of everything and was very patient with us old folks. He provided meticulous instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps a lot .......,.............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did the job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician from Geek Squad did a fabulous job setting up my surround system...especially going thru the remote functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and on time, Explained everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Home Theater Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an amazing job hooking up home theater in our workout room. Well worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not an install, just troubleshooting ! Angelo was GREAT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    B Buy and the Geek’s!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were here early and they did beyond what I expected of them they were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SET UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY WERE ON TIME DID A GREAT JOB VERY PROFESSIONAL.THEY MADE MY EXPERIENCE WITH BEST BUY GREAT .I WILL ALWAYS USE THEM .THEY DESERVE A PAY RAISE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The install was fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was extremely knowledgeable of the tv and assistant me with all questions that I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the best Geek Squad help from Brandon. He knew exactly what to do in setting up my receiver to the CD player, speakers and smart TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reconnected all equipment and confirmed universal remote programming.

    I would recommend this to a friend
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