Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Rated 5 out of 5 stars
Mount for tv the tech did A great job.TY
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Yes!!!!!!!!!!!……. Tech did a great job thank you….
This reviewer received promo considerations or sweepstakes entry for writing a review.
Terrible service. I was sold wrong sound bar for my new tv. Had to go back to store and exchange. After 4 visits from Geek Squad the audio FINALLY matched without delay! Then I was billed $103.99 even though I paid installation fee and am a Total Member! Total rip off! Have tried to resolve and told 3 different times that someone would call me. Haven’t heard from anyone since last Wednesday. I had to cancel personal appointments for all the visits. Very frustrated and extremely upset with Best Buy and Geek Squad. Still waiting for a response.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My geek squad associate was very nice, friendly, and knowledgeable about my products. Walked me through my set up and answered all my questions. Very thorough job