Customer Ratings & Reviews
- SKU:
- 1319418
Customer reviews
Rating 4.5 out of 5 stars with 7928 reviews
(7,928 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
Rated 5 out of 5 stars
Geek Squad repaired my tv speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The help with my speaker and sub woofer was great.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Bose hookup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The television installer hooked up my Bose sound system.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 1 out of 5 stars
Beware Sub-Contractors!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simply put, Best Buy sub-contracted out my delivery and set-up service to another contractor, Manada, who were TERRIBLE. They didn't show up for the delivery, promised me delivery on the next day, didn't show up again, and didn't respond to calls or texts. It was the worst, most unprofessional service I've ever experienced. Ultimately, I had to pick up and install my equipment myself. Best Buy is doing tremendous damage to its brand by using contractors like this.
This review is from Soundbar Setup
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Buy & value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Such professionals! Lots of knowledge & analysis skills. Answered all my questions. Appreciated my input about use patterns.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Techs were very knowledgeable. At first no sound, they stayed with it until problems were solved. Glad I went this route.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Sony soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable lead tech. I needed the expert to sync a separate remote to TV and sound bar.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 4 out of 5 stars
Need more info on our tvs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our newest TV is sopposedly the top of the tline Samsung 55 inch TV. But our old tv has much better viewing and clarity.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
On time and knowledgeable!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My surround sound was installed. Although I thought it was expensive, the tech was courteous and knowledgeable!
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
True professionals
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Christopher and Mike were extremely diligent with their approach to the installation. It is a shame that the product does not work as expected.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Good service squad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and efficient and tidy. Got the job done and reviewed the functions. Got us comfortable with the units.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Hey let the best team hook you up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys here was excellent and very professional. The time was good made no mess n took very good pride in there services.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician that came out was very informative and helpful.
This review is from Soundbar Setup
I would recommend this to a friendRated 4 out of 5 stars
For the lazy people like me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I paid someone to connect a few wires lol. I bought a few separate services that combine in price to hook wires up and mount a tv
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
The geek squad mounted my TV at a quick pace
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted and connected all my TV, and soundbar and made it work all through one remote
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
My Geek Squad contract is wonderful.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When the Geeks get involved in delivery, set-up and troubleshooting they get it right every time, and they do it efficiently.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Soundbar installment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentleman who installed my soundbar did a great job. No problems with them, very professional.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Installed stereo equipment efficiently
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.tech mounted everything exactly the. way I wanted and was helpful and polite
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Wii
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was able to get my wii and vcr working to our satisfaction... very personable and polite
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad fixed and set up my surround sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did an excellent job. They were quick and efficient and did exactly what I wanted them to do.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Sound bar installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had geek squad delivery hook up my sound bar. I couldn’t do it myself.
This review is from Add-On Soundbar Setup
I would recommend this to a friend
