Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 7,924 reviews
Pros mentioned:
Sound quality
Rated 4 out of 5 stars
Gator Bait
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Sound bar is very good. It has helped improve the sound volume of our Samsung tv. It is a must have with the new tv's. Geek Squad setup our soundbar and tv. They did excellent job taking time of how to operate everything.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have an annual membership and so the set-up was only $49. The tech made sure the receiver and BluRay all worked well and were synched with my cable box and remote. He was very thorough and went above and beyond what I would have expected. Thoroughly happy - new 4k Sony TV and 7.2 surround sound (pre-existing) now all ties together and rocks the room!
This reviewer received promo considerations or sweepstakes entry for writing a review.
WOW, just wow! The technicians were very punctual, professional and knowledgeable! Not to mention that they were very helpful and polite.
I couldn’t be happier with them
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent did an excellent job in installing my Sony TV and Sony sound bar. The two guys who work together was very organized and both knew what they were doing. They told me step by step what they were doing. They made sure I was happy with they work.
EXCELLENT SERVICE…. NO COMPLAINTS AT ALL…
This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek squad provides the best service with anything that they install or repair. My TV, Surround Sound, Subwoofer and universal remote all work so well and they are great about explaining everything and making sure you can use it. Love the Geek Squad !
This reviewer received promo considerations or sweepstakes entry for writing a review.
Waited a couple of weeks before deciding to get a sound bar for my new TV. Scheduled an appointment with Geek Squad and they delivered the sound bar and had it installed very quickly and it has improved the sound on the TV. If you get a new big screen TV invest a little more and get the sound bar and have the Geek Squad install both.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The geek squad associate named John was very helpful in setting up our system and showing us the app to operate and adjust the sound. He helped us decide on what we needed for surround sound.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ooops. Forgot to add Carlos and Jorge from geek squad set up the sony sound bar with my 85 inch t.v. and recommended the best settings for it. Im happy.. Also behind my entertainment cabinet Carlos tied up all the cables making it look real professional rather than a bunch if cables laying all over the place.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really nice guys and worked diligently. They followed safety measures and brought their own shoe booties to keep their shoes covered in the house. They hooked up my surround sound flawlessly but I do wish they were a little more informative about how to use it besides basic operation. I would still call them again, I would just ask more questions next time.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Addison & Tim installed our Soundbar at the same time they installed our TV. They did an excellent job on both and we were very pleased with them. They explained how to use everything and suggested the best place to put the surround sound speakers. Highly recommend these two techs.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad service was awesome! Technician was professional, knowledgeable and quite sociable. He explained how we can get the best sound out of our Sonos system.
Great soundbar and the techs were friendly and qui
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My wife and i have been very happy with our soundbars! We watched Lord of the Rings for the first time since getting them, and the improved sound quality made it even better!!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Installer was great and showed me how to use the soundbar. And its sounds as great in my home as it does in the store. Very happy you can't go wrong with Bose.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was an add-on service to the home installation to connect, program, and properly set up a sound bar… that had previously been quite troublesome.
Good sound… happy customer.