Customer Ratings & Reviews
- SKU:
- 1319418
Customer reviews
Rating 4.5 out of 5 stars with 7928 reviews
(7,928 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
- Cons mentioned:Soundbar
Rated 2 out of 5 stars
Unhappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The crew installed the mount and sound bar; but, the mount was loose (it tilted down when the controls were used) and the sound bar was mounted with its front display facing the floor (since it was the only way to screw the bar and mount).
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Superior Geek Squad Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad tech did a great job connecting up our new Denon AVR-S940H receiver with a Sony 65” 4K HD LCD TV. Thanks!
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
On time and very knowledgeable on produ ct and set
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad guy installed our new sound bar quickly but discussed the operation of it completely .
This review is from Soundbar Setup
I would recommend this to a friendRated 3 out of 5 stars
Did not handle purchase of universal remote well.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a universal remote. Agent did not inform me that it would affect my other tv in next room, because they were both Samsung. Prior to purchase I told agent I was thinking about changing cable companies, but he did not tell me it would be another $100 to reprogram the remote until after installed. Agent said to call his cell if I had questions. I called the next day, left a message, and he did not return my call.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 4 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of work setting up a 7 speaker zone 1 setup as well as 2 speakers in zone 2. Running MCACC Pro takes knowledge, and these techs knew their stuff.
This review is from Soundbar Setup
I would recommend this to a friendRated 4 out of 5 stars
Knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek showed up on time, was very knowledgeable about my audio equipment. Had me set up and listening to the tunes and my TV in no time.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Sound Bar Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My sound bar install was extremely fast and easy!!
This review is from Soundbar Setup
I would recommend this to a friendRated 4 out of 5 stars
Sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was prompt and got the sound bar set up quickly.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very friendly and made sure they wore their masks at all times. They did a great job!
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Bar set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad was very efficient in their installation of the wiring of the sound bar.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Music where I want it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The young man did everything well. My system is perfect.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Did It ALL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad Services have been nothing but professional in all of the services they have done for me.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Would not go without this service.....Ever!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you for the service you provide. I have several devices and you keep them working at top performance
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Thank you Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad connected TV and sound bar. Also nice of them to connect DVD and PS4 again.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Tried this service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this service. However I own two properties, one in MO and one in FL should apply to both
This review is from Soundbar Setup
I would recommend this to a friendRated 4 out of 5 stars
Could have gone smoother
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally a month after purchasing it is installed correctly. Days were mixed up and call center (hub) is horrible. Price was ok
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad helped set up my Blind Uncles Alexa
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad made it possible for me to send my blind uncle an Alexa which is making his life easier.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Smooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad cane in and set up my new tv in no time and explained everything fully. I couldn’t have done it without him
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Good product, great price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Soundbar connect was easy to install and the price as good.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
on time ... every time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although it takes forever to get an appointment - the people who come are excellent and very helpful
This review is from Add-On Soundbar Setup
I would recommend this to a friend
