Customer Ratings & Reviews

He did a great job and fixed it in no time. If the original geek squad installers had done it correctly, this would not have been necessary (they had the plug from the DVD player to the sound bar put in upside down). So I paid for the same installation twice.

Wirerless. It was easy to install. Sounds great. Looks good

I think my second geek squad service was great. The two guys sent out to me were excellent at their job. The got me up and running that day. I'm sorry to say that the very next day my sound bar system just failed again. I think that I just purchased a very Bad system or product. I don't even think it's worth trying to sell it to anyone else. I will probably just trash it literally. I am so disappointed in my purchase I really don't know what else to say without being well I think anyone gets the point. Geek squad representatives were excellent, though.

Geek Squad; Michael H. & Dillon set up the Samsung Sound Bar & woofer with the Samsung 65” Tv. Paired everything up and it sounds great.

Excellent in all senses of the word! Very easy to meet our needs.

Very disappointing. I've had this since March. It simply stops working. Sonos did run diagnostic and said a cable was defective and sent me a "replacement" even though it was past the 90 day warranty. Even tho I have Geek Squad coverage I was charged $120 to attach this little cable but nothing was removed! Since then it still simply stops working. I will never purchase this brand again. GS charged close to what I paid for it! Not worth my time,effort and expense. When it works the sound is good - not great.

Love the ARC soundbar. I have it coupled with a Gen 2 Subwoofer. Sound is awesome. Geek Squad installed and set it up from the Sonos app.

Once the independent contractor arrived, he did a thorough job of setting up the system. He was knowledgeable and professional. The geek squad did not do the work. I have yet to see the geek squad.

The agent came in and was able to set up my surroundsound and get it working through the remote as I ask on an efficient and timely manner

This soundbar works well with it's satellite speakers. I had to place the satellite speakers in front due to the configuration of the room so I have lost some of the surround sound effects but it still provides great sound.

I had multiple new electronic equipment components installed at same visit with exceptional service. The tech was on time, knew exactly what and how to connect my new equipment, and made sure I was well informed how to operate it before leaving for his next appointment.

Geek Squad was on time, knowledgeable, courteous, and efficient. Answered all my questions.

The man that came to install was very knowledgeable. He called and set up an arrive time and was here promptly. He showed me all I needed to know to operate it and did the install quickly and efficiently and could not have been more polite!

Geek Squad was easy to schedule, arrived on time, and fixed our issues very rapidly. The technician answered all my questions and taught me more about how to configure our system. He even had upgrade cables in his truck so that we could complete the installation in the same visit.

Excellent product LG TV AND SOUNDBAR....PICTURE IS LIKE YOU ARE ON THE MOVIE SET .THE SOUND BAR VERY DIVERSE YOU Can SWITCH TO DIALOGUE OR 5 DIFFERENT ACTION SOUNDS...EVEN WITH BRIGHT SUN LIGHT IN THE ROOM,THE 65" LG TV HAS AN EXCELLENT PICTURE...Never have seen a tv picture like this ,truly spectacular HIGH DEFINITION for the $2500 price

The agent hooked everything up and explained all features of the sound bar. He arrived on time and did a wonderful job. Before he left, he made sure we understood everything about the soundbar.

Stuart, the tech expert, worked here about 20 minutes to get our sound bar working well again. He was pleasant, personable, efficient and very knowledgeable - a great experience, just like one of our previous visits from the Geek squad personel.

Sound bar set up. First time sub woofer wasn't set up, but the second time it was.

The tech was friendly and knowledgeable. He was on time.

Derek was prompt, professional and helpful as he installed our sound bar. He even shared his phone number and told us to call if we had any additional questions. Geek Squad has been very helpful when we have needed their assistance. Thank you.