Customer Ratings & Reviews
- SKU:
- 1319418
Customer reviews
Rating 4.5 out of 5 stars with 7928 reviews
(7,928 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
The Geek Squad handled all the necessary connectio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad handled all the necessary connections required.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with agent Maria who mounted soundbar under my tv would definitely recommend.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
geat people
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they set up everything and had it working just very nice people I would have them back anytime
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
anominous
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agent took care of our problem very quickly and was very informative and polite
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installation is perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad is well worth what you pay. They are wonderful installers and so professional
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
the tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i would have the geek squad anytime very polite jason was great
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad fixed all my internet, TV connection an
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GEoffrey fixed all my TV, Sonos and internet connection problems
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Couldn't get new Denon AVR to work with 4K UHD TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First, the people were super nice and careful. They tried to set up a new Denon AVR 650H and connect it to my Samsung 4K UHD TV and with an Alexa Fire Cube. They connected everything and ran into a DHCP error with the Cube and then proceeded to tell me that my TV was not 4K and set the cube up to a lower resolution (1080P) and then left. I ended up returning to Best Buy the new Denon AVR since it wouldn't work as set up by Geek squad like my current old Onkyo AVR. I complained, but had to eat the cost of the installation since 'they came out and installed' even if it wasn't done properly. I wouldn't recommend Geek Squad again. They did do a good job 4 years ago when they installed the Samsung 4K UHD TV (my current TV), but I guess things change and if they have a problem, they give up and leave.
This review is from Soundbar Setup
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. It's always frustrating when an appointment does not go as expected and communication falls through. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Rated 5 out of 5 stars
service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.competently done friendly tech. on time for appointment
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 4 out of 5 stars
Poor installation by Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hardwares was fine, installations cost though Geek Squad was outrageous!
This review is from Soundbar Setup
No, I would not recommend this to a friendRated 5 out of 5 stars
remote notwoarking for the tuner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thomas was the best helped me if I need Geek squad again I will ask for him as my tech guy
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
STEREO CONNECTION
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech was able to figure out what the problem was in few minutes.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Installation of sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Once again the guys that installed the sound bar did an absolutely awesome job
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
QLED - Geek Squad - Terrific
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent connected my existing Samsung Sound Bar and did an excellent job.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two man crew was professional and courteous. Neat workers, wore booties; took ample time to explain my system.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service fixed my problem and gave me recommendations. Thank you
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly and professional they installed and explained the nuisances of the tv and how to get the most out of my purchase
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
No problems.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The techs were timely and knowledgeable about all the products we purchased and were able to answer all questions.
This review is from Soundbar Setup
I would recommend this to a friendRated 3 out of 5 stars
Not the Geek Suuad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2 technicians, not the Geek squad installed the new sound bar. They basically just took it out of the box and plugged it in. They weren't familiar with the sound bar and how it worked with the new tv they just installed. I had to use the internet to get instructions on how to set up the remote.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Jason Beattie
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with the service that I received.
This review is from Soundbar Setup
I would recommend this to a friend