Customer Ratings & Reviews
- SKU:
- 1319418
Customer reviews
Rating 4.5 out of 5 stars with 7928 reviews
(7,928 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
Rated 5 out of 5 stars
Great set up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived within time frame promised. Worked until all was set up. Not first time used.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 4 out of 5 stars
Great guys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. Fast and efficient. Nice guys on time
This review is from Add-On Soundbar Setup
No, I would not recommend this to a friendRated 5 out of 5 stars
Super geek team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super knowledgeable installers. Friendly, professional, and extremely helpful.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
TV set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dwane is the man great teacher really takes the time to explain
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed Basic Audio my TV quickly!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did a great job installing Basic Audio on our TV.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service !!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio set up was done well and was explained to me. PERFECT !!
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek squad did a good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came out and completed my home theater set and showed me some tips.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
No problem install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad Agent my TV and sound bar like the pro he is.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
The Best experience we have had in a while
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had the best experience every. the young man was very helpful
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Audio Set-Up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was an easy set up for the technicians. They only had to add on the 4K Player.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Satisfactory Process
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Primary service was TV mounting which was completed as promised.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Seven Howard rabbits are under the shade cloth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they hooked up the sound bar and adjusted the remote
This review is from Soundbar Setup
I would recommend this to a friendRated 1 out of 5 stars
Service Issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar had been purchased and installed by Greek Squad at the end of 2025. I have both an annual maintenance contract and a warranty on the Sonos Beam. The only way that I could get someone to come to the house ( the Sonos Beam stopped working) according to the Geek Squad person on the telephone was by paying extra and calling it an installation. I went to the Best Buy store, bought a new HDMI and I fixed the problem. A person at the Store said to me that with all of the coverages I have, I should have never been charged in the first place to have someone come to the house to fix it. PS. I am 81 years old and a US Navy veteran.
This review is from Soundbar Setup
No, I would not recommend this to a friendRated 5 out of 5 stars
Matthew is the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Matthew is competent and patient with fumbling and bumbling clients.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Great Sevice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentleman that came to hook everything up were great, knowledgeable and nice.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Install speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was curteous and helpful, did job very well.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
receiver not working right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.did a great job fixing my problem with the receiver
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super service n quick and courteous/ professional . Great job
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had 3 TV'S set up. Great results!! Would definitely recommend to a friend.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Sound bar install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad did this at the same time as installing tv wall mount and did a great job
I would recommend this to a friend
