Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 7,928 reviews
Pros mentioned:
Installation
Rated 5 out of 5 stars
Geek squad was as promised
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I can say that the two people who came to my house to hook up my new receiver understood what I wanted and how I wanted it to work. I had some special requests and they understood what I wanted and with a little hookup trial and error got everything working great and just how I wanted it to operate. Great employees.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Arrived when scheduled and actually accomodated need for minor time adjustment. Everything was installed as we hoped (SONOS bar is upside down however, but not a big deal). Clean and courteous techs who took the time to program everything as well as provide a lesson for use.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my sound bar - makes me feel like I'm at the movies. The sound is so clear and detailed.
The Geek Squad did an excellent job installing the sound bar and really make it such an asset
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Sony TV sounded okay by itself but THIS SOUNDBAR SOUNDS AWESOME! It has a middle speaker so you can actually hear what is being said on the TV plus the surround sound is wonderful.
This reviewer received promo considerations or sweepstakes entry for writing a review.
New Samsung 55" TV set installed and Sound Bar reconnected so that system worked perfectly except for one glitch. When installing the TV set, access to Wi Fi was required. In connecting, the Wi Fi to my printer, which Geek Squad had installed earlier was disconnected. I now have no printer connection.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We have used the in-home service twice because the pieces we ordered came at two different times. The installers were excellent. They were patient and answered all our questions of which there were many.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Two Geek Squad staff came to mount the tv. They were knowledgeable and courteous to answer my questions and offer future support if needed. They also followed my PPE request for COVID protection. Kudos for that!!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents came when they said they would, 8:30 am, they quickly set up their ladder, ran wires to the attic through the wall, mounted four ceiling speakers, rewired my receiver, and tested the system. They were done by noon. It all works and it sounds great. They did an excellent job.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was lucky. I had a great tech. He couldn’t do much with that Bose Bluetooth system I had but because he was so good at what he was doing I had him come back to put in my new wired system. It sounds great and I’m very pleased. He did a great job because he had a good system to work with.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The geek squad do excellent work and this was no exception. The guys were very professional, explained what the had done. There work is always outstanding no wires showing at all. I have used this service in the past and will continue to use them. Great job by these guys.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We bought a new TV and needed a soundbar to go with it. The Geeks came in and set both up for us. The sound is great out of the soundbar, and we use the same remote as the TV to control it!!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Tech connected new sound bar to our new tv. He was knowledgeable, very careful with our belongings , when he repositioned our Tv table. He was Friendly & took the time to show me how it worked.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Our recent Geek Squad experience was superior. It was well worth it to have a very knowledgeable technician take care of installation of our new sound bar. He answered all our questions and demonstrated the features of the product. Very satisfied!