Customer Ratings & Reviews

The agents connected the Sonos soundbar and answered all of my questions. They were very polite and efficient.

Installer did a great job and the transition to the new tv & soundboard has been seamless.

The geek squad was extremely professional. They were extremely knowledgeable about the items that I had purchased and set them up perfect. Extremely pleased with their service and will use them for all of my large purchases.

The Geek team was great Knowledgeable guys and worked fast and efficient I liked buying the yearly service because I had a lot of electronics that needed to be installed over a years period and became a great value for me Proffionally installed items makes a big difference

The Squad set up the sound system very quickly and efficiently. They were very helpful in making sure we knew everything we need to know for great sound.

Our tech that came to our home was very knowledgeable and showed us everything we asked him to. We know how to use it very well.

Two Geek Squad staff came to mount the tv. They were knowledgeable and courteous to answer my questions and offer future support if needed. They also followed my PPE request for COVID protection. Kudos for that!!!

the agents were very friendly and knew their stuff.i will recommend to my friends and family. thanks again

We have used the in-home service twice because the pieces we ordered came at two different times. The installers were excellent. They were patient and answered all our questions of which there were many.

We bought a new TV and needed a soundbar to go with it. The Geeks came in and set both up for us. The sound is great out of the soundbar, and we use the same remote as the TV to control it!!!

The team quickly and professionally set up my home theater system. Explained how it was set up and we had good, productive talk about the status of the older receiver. I now know what my options are concerning what I could do to upgrade if I choose to do so. Great team!

Tech connected new sound bar to our new tv. He was knowledgeable, very careful with our belongings , when he repositioned our Tv table. He was Friendly & took the time to show me how it worked.

My tv became disconnected from the cable. Once connected the sub woofer would not activate. The tech was unable to fix the issue and recommended that I purchase another sound bar. I was not charged. I replaced the sound bar and also purchased rear speakers which have added a new demension to the sound.

I already had an LG soundbar, but was still not totally certain of the best method of setting it up. These guys did a great job and the sound is outstanding.

They did an excellent job . They were fast , personable and did not make a mess

The agent came mounted my sound bar to the TV and showed me how to work everything. She was great at it as well. Hope to get her again.

Sound is great, I am devoted to Samsung products. My install team is the best.

Tv was mounted. Quickly and explained all. Soundbar installed and sounded great

The Geek Squad guys who set up our TV and sound bar were amazing! We are in our 70s, and technology is a foreign land to us. They helped me remember where my wifi password might be, and they navigated through my Android phone way faster than I've ever been able to. They found necessary places in my phone to make our TV functional that I didn't know existed! Then they made sure we could turn our TV off and on and find our way to what we want to watch. We are so glad we made the choice to get a Best Buy membership so we have the help of the Geek Squad!!!!

My JBL Soundbar 500 was not an easy setup but the tech was diligent and determined. He got it working and I’m very satisfied.