Customer Ratings & Reviews

The agents installed everything properly and even explained and suggested additional item needed to complete installment.

I already had an LG soundbar, but was still not totally certain of the best method of setting it up. These guys did a great job and the sound is outstanding.

Two Geek Squad staff came to mount the tv. They were knowledgeable and courteous to answer my questions and offer future support if needed. They also followed my PPE request for COVID protection. Kudos for that!!!

My JBL Soundbar 500 was not an easy setup but the tech was diligent and determined. He got it working and I’m very satisfied.

The agents were very knowledgeable and on time and quickly had the sound bar mounted to the TV.

Set up was quick and efficient. They took the time to explain each of the settings, and showed me how to make the adjustments.

We bought a new TV and needed a soundbar to go with it. The Geeks came in and set both up for us. The sound is great out of the soundbar, and we use the same remote as the TV to control it!!!

The technician knew exactly how to set up my equipment and programmed the remote accordingly.

We have used the in-home service twice because the pieces we ordered came at two different times. The installers were excellent. They were patient and answered all our questions of which there were many.

Tech connected new sound bar to our new tv. He was knowledgeable, very careful with our belongings , when he repositioned our Tv table. He was Friendly & took the time to show me how it worked.

geek squad did a beautiful job installing my new tv.

The Geek Squad guys who set up our TV and sound bar were amazing! We are in our 70s, and technology is a foreign land to us. They helped me remember where my wifi password might be, and they navigated through my Android phone way faster than I've ever been able to. They found necessary places in my phone to make our TV functional that I didn't know existed! Then they made sure we could turn our TV off and on and find our way to what we want to watch. We are so glad we made the choice to get a Best Buy membership so we have the help of the Geek Squad!!!!

The Geek team was great Knowledgeable guys and worked fast and efficient I liked buying the yearly service because I had a lot of electronics that needed to be installed over a years period and became a great value for me Proffionally installed items makes a big difference

excellent customer service, fast and efficient and professional

Agent set up my three Sonos sound bars and explained to us how to use the app. We were very pleased with his work.

The Geek Squad is great. The two techs brought in all of the equipment. TV, Mount, sound bar and speakers. Unboxed all and started the process. When complete they picked up all of the packing and boxes and loaded on there truck for disposable. No mess. All of the controls and functions were explained. Very professional and helpful

Great installer and installation. Called with updates related to her arrival. Very personable!

The team quickly and professionally set up my home theater system. Explained how it was set up and we had good, productive talk about the status of the older receiver. I now know what my options are concerning what I could do to upgrade if I choose to do so. Great team!

Andy Vu was amazing, very knowledgeable, courteous, thorough.

Very good knowledgeable prompt clean answered all questions