Customer Ratings & Reviews

Very powerful low profile soundbar. Excellent quality and easy to set up

The Geek Squad did a great job adding my newly purchased Bose Soundbar and Subwoofer to my new TV. They explained the remote which accesses the systems audio with one button. They also bundled all the exposed wires into a tight neat column. It looks and sounds great.

the technician is great. I thank you and the Geek Squad for doing the job that they do.!!! He understood what i was talking about and was able to give us the privilege of enjoying better sound than our Samsung TV produces.

Setup service was most excellent. The folks called, showed up as agreed, were very professional and were more than helpful. If my needs call for it, I'll use the Geek Squad again.

Agent arrived exactly on time with a trainee in tow. Was very efficient and set up the soundboard quickly and to my wishes. Offered very good suggestions how to get better results and I agreeded.

The sound quality is great. Playing music that is offered thru comcast has a rich sound. Movie watch is best using this sound bar

The crew from the Geek Squad was knowledgeable and very professional. When they left my home our system was up and operational.

They did an excellent job . They were fast , personable and did not make a mess

The agents were very knowledgeable and on time and quickly had the sound bar mounted to the TV.

We purchased a new receiver and wanted it to be set up with our surround sound correctly Our Agent was great he explained everything he did made sure all components worked and made sure we could operate it on our own. Glad we had the service and would use them again.

The Geek Squad was amazing in advising and setting up my very complex 9.2.2 Home Theater and surround sound. Michael & Beau are real pros and I found there knowledge to be invaluable.

The technician knew exactly how to set up my equipment and programmed the remote accordingly.

the agents mounted my tv and connected it to all my devices

Tv was mounted. Quickly and explained all. Soundbar installed and sounded great

Sound is great, I am devoted to Samsung products. My install team is the best.

Wonderful and friendly service from the expert from Geek Squad who installed my sound bar on my new tv. Fast, efficient and excellent installation. I will definitely use the Geek Squad for any installations I might need in the future.

These guys clearly know what they are doing. They also took the time to write down directions to switch the input if needed.

So these guys came in and literally cut the holes, ran the wire across my ceiling in my 2 story house, installed the speakers... this was an all day ordeal and Best Buy did it very inexpensively! I am very happy with my finished product!!!

Although I was only expecting the technician to give me an estimate he completed the work in this visit. However, as I did not know the cost I was surprised to learn it cost as much as it did and so inquired about the cost If I had the total tech support. He said he could not sign me up for it at that time but I could call and probably sign up for it with that visit then credited under the program. However 3 phone calls with very long wait times on hold did not connect me to supervisor as I requested. I have always found the in store customer service to be very good and the technician took care of my issues but THE CUSTOMER SERVICE BY PHONE IS AWFUL!!! I may recommend Geek Squad but with the caveat about phone customer service. And the cost for less than an hours work was unreasonable

Excellent, knowledgeable service. Flexible with various mounting options and helped me to find the best solution for my application.