Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Geek Squad instructed me on its operation.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad installed the sound bar after my initial installation failed. They were confident, professional and friendly.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Although the team had issues due to a Sonos software update they refused to give up. They left and promised to return the same day once they had more information. They did and got everything working. I thought their dedication spoke volumes. Will use again as needed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Total tech is a fantastic deal bar none!!! it will pay for itself many times over. I had the tv installed on another occasion I had the soundbar installed on another occasion I had a technical issue and the tech corrected it. If I had to pay a tech to fix the issues it would have cost me considerable more. I only had total tech for 5 months and it is good for two years. Total tech is worth many times over for the 199.00.