Customer Ratings & Reviews

The installers were great. Cleaned up everyting whe the job was done. Took out the cardboard, broke it down and placed it in the the recycle bin.

i am hard of hearing. i got the sound bar thinking i would be able to hear better and clearer. i like the sround sound very much.i am just to hard of hearing. is there any adjustment for claraty?

They set up our TV and sound bar. Was quick, everything works great, and TV was perfectly centered on the wall. Great job guys!

Makes the sound so much better. I hooked it up to the 3D audio of my PS5 and it's amazing what the sound bar sounds like, footsteps from behind. Great for horror games as well as FPSs.

Somehow our soundbar stopped working from the remote to the TV. We tried to use the remote to reconnect but we are not very savy with technical things. The connected again and showed me how to do it on my own, if it quit working again.

The agent took the time to review options with me. He was on time, professional and extremely efficient. He took the time to explain the sound bar! Really great job!!!

The programming of the universal remote is faulty. Some examples: almost always have to depress shut off button twice; the sound bar almost never starts up without depressing the help button.

Quick and efficient. They know their stuff! I had hoped that some of the cables could have been organized better but that's perhaps wishful thinking on my part.

Great for House of Dragons. Not sure about any other applications.

The agents arrived in a timely manner, were professional, kind, installed the TV Wall Mount, installed the Sound Bar, Woofer speaker, installed a new electrical box to accommodate my wiring needs. I'm very pleased with their work!

Alex came on 7/18/24 to reset the soundbar. The cable had become detached from when the first tech connected it to the tv in May. He also explained the remote and sound bar settings. I did not know where all of the control buttons were and I had shut off the bar by picking it up to dust, not realizing that I was accidentally shutting it off.

Steve did an excellent job with the installation and explaining the issue with me. Very helpful and informative job to him and Mr.Miller.

Added the soundbar installation as part of the tv installation. The total project was very well done but I think it should be bundled as one install and not have an extra charge just for the soundbar.

The agents hooked up the sound bar and subwoofer and checked to make sure it worked correctly. They also took the time to show us the app and how to use it.

Sound bar was hooked up and I am very happy with it. The sound is awesome. I wish I hadn't waited so long to have it installed. It's placed in a good spot that doesn't take up any room.

Sound bar is very good. Wofer does not stay on.service on installation was excellent.

The two men that set up my home stero system wee nice and efficient. It's wonderfull to have professionals take care of my electronic needs and set ups so that everything is done properly. My home surround sound sounds terrific .

The two guys that came over to install the TV did an exceptional job! I highly recommend this service.

Had to integrate a Zumo box into a tv using Sonos technology. It was seamless integration and works perfectly. Cannot have not imagined how wonderful it turned out. Had no familiarity with any of the equipment and had no chance of getting it to work. The service was worth the price saving the cost to replace the equipment. Glad to have pursued this through Best Buy!

The agents knowledgeable and professional. Both agents were what I would expect from Best Buy. Both agents were a good representation of Best Buy