Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 7,928 reviews
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Installation
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad did a smooth job of connecting this. However, it may have been better if they could talk me through so that tomorrow if I move I can do this myself.
This reviewer received promo considerations or sweepstakes entry for writing a review.
the first guy that came out did not hook up everything properly, not to mention I couldn't close my door due to the receiver. The second guy that came out was awesome, and he actually hooked everything up so I now have true surround sound.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Two technicians arrived on time and went right to work. In about 30minutes, they had the sound bar working well. They adjusted the sound for the room environment and answered all of our questions.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents were skilled and completed the set up. They asked me if I was satisfied and offered to assist in the future. Although I wasn't able to catch up with Kyle, he did offer to help if I needed him.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sound bar installation and tv check. Robert was the Geek Squad rep.
He knows tons!! Has installed both of my flat screen tv's and the wall mounts.
On time, polite, patient, and a great Geek Squad employee.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They came in and set up everything, explained everything very happy with it all completed. They were. professional and I could not done it without them and I would not hesitate to call and have them come back for anything else I need done.
Geek Squad connected my soundbar after wall mounti
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Had my tv wall mounted and as a total tech member,wall mounting was free,so they also connected my new a7000 soundbar and sw5 subwoofer.Very professional service.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I always bring in the geek squad to help me design set up my system so that it works properly every time. No more problems about whether I’ve hooked it up the right way or not, the geek squad comes in to make sure it works for me and at reasonable cost.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My surround sound was an old system but he tried SO HARD and for so long to fix it. He was there for hours but it could not be fixed. He ended up selling me a new audio system for less than $200 which is fine. Not surround sound but the sound is good.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My two guys set up my audio system and it sounds awesome! When any action scenes come on, I feel like I'm right there in the movie. My surround sound system never sounded like this before. 5 stars guys and thanks.....
This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad people are exceptionally knowledgable! They are friendly, efficient, professional, and focused on customer service and customer satisfaction! They are the only people I will call for any of my audio or visual equipment needs!
This reviewer received promo considerations or sweepstakes entry for writing a review.
My cats accidently disconnected my Yamaha surround sound system by chasing each other behind where wires were exposed. Wires are no longer exposed so that should not happen again. My Yamaha system is up, running and sounding great! Thank you Geek Squad.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Everything was good about them installing but I am still having issues using my volume with My T.V. controller!!!! It mutes and volume won’t go up or down, I want to use only one controller and yes I am still learning my new T.V. which is much advanced of course than my older model T.V. It would have been a complete & better service if they showed me how to use & program the remote with all these features it has... I don’t enjoy as much as I should be.. I adjusted a lot of things like color, picture, volume mode etc .....
I will recommend Geek Squad I’ve always had a great experience unfortunately not all workers do the same job or give the same services all the time.