Customer Ratings & Reviews

They went above and beyond work to get my sound bar and my cable connected it took a long time but they never once got frustrated and made sure at work by the time they were done

Curt, Chuck and Nick were very professional. Everything worked as well as I could have hoped for. They made sure we understood exactly how the system works and what to expect from each unit. Such a credit to the organization.

The geek squad was excellent, all i have to do was use my remote after they left. It's worth the money to get the total tech

The agent connected my sound bar to my tv in a short period of time and was very competent

The G Squad integrated Sonos amps into my home audio system as the previous system constantly buffered in and out. Once they set it all up they took time to show us the ins and outs of the new setup. No more issues and easy to use!

Tech staff were excellent, arrived on time, very efficient and gave me good advice.

The Geek Squad agents who came to my house were great. Getting through the telephone agents was a nightmare. Transferred to 14 different agents and four dropped calls before I got to someone who never even answered my question. Eventually just gave up and scheduled an appointment for a service call. Five stars to the Geek Squad agents One star to the telephone agents. If you need help I would recommend you just go directly to the store and talk to a real person.

as usual the Geek Squad showed up big time...they hooked up my Sonos beam with no problem....showed me how to get the best out of the product.....great guys!!!

This soundbar is much better than the 2 way bar. This I understand has 3 part sound. We wear hearing aids and this really helps divide the voice sound out so we can understand them. I rarely give excellent because nothing is perfect.

The tech who setup my service deserves a raise. He was efficient and courteous and knowledgeable everything that is sorely lacking from customer services these days. I wish I could remember his name, but they know who serviced me.

The agents connected a sound bar to my TV set up in my basement and set up my new stereo system with a turntable in my living room/ dining room. They quick and clean. Also took the time to explain how to operate everything.

Very happy with the install of the Sound Bar. The installers were pleasant, professional and knowledgeable.

The Squad member diligently and professionally connected Bose speakers and other equipment to my wall mounted TV while securing the equipment in a specially designed cabinet.

Quick and efficient. They know their stuff! I had hoped that some of the cables could have been organized better but that's perhaps wishful thinking on my part.

The agent (Arthur) rerouted my Roku and connected all my speakers. Then connected everything to my Roku remote. Absolutely wonderful!

Great technicians and thorough setup! They were detailed and explained everything thoroughly.

Great system ,great sound! Great installer! I love how you can play different room speakers together or separate.

The agent that mounted my T.V. was absolutely excellent & the sound bar works perfectly. Truly Thank You!!!

The agent took the time to review options with me. He was on time, professional and extremely efficient. He took the time to explain the sound bar! Really great job!!!

The Squad did an excellent job of hooking our sound bar to our TV. They were on time, cleaned up the work space and explained what they were doing and gave instructions for use. They were very professional.