Customer Ratings & Reviews
- SKU:
- 1319418
Customer reviews
Rating 4.5 out of 5 stars with 7928 reviews
(7,928 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys are great quick set up and easy to understand on how to use controls
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Easy and proffesional installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad connected the sound bar to my new TV set. The sound comes out simustaneously with the picture and in truly dolby stereo sound. Excellent job.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Efficient Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were polite, knowledgeable, and efficient with their installation of my TV, TV mount, in-wall cable chase, and soundbar.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Always Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was great. It was easy to install. Plus the Tech was able to help me with some headphones for another TV.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Totally AWESOME!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Agents Majestic and Corey knew exacty what they were doing while getting Us set up. Very Precise and knowledgable on everything they did and when the project was completed it SHOWED!!! Thank you Guys.
This review is from Soundbar Setup
I would recommend this to a friend - Cons mentioned:Soundbar
Rated 5 out of 5 stars
Bose Alexa Soundbar issue, Apple TV issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For an unknown reason, the Soundbar would turn off, and had to be unplugged and plugged back in to reset. Same with Apple TV. Geek Squad trouble shot and did some "sleep" adjustments, so they wouldn't turn off.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
LG soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great sound ! .... makes TV, movies and music so much better.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Geek Squad installed the sound bar, quickly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first sound bar. I usually depend on the volume of the TV. I decided to step into the something unique and different. This sound bar works for me!
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Fast and Complete
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians set up and tested the sound system and made sure my questions were answered, and I understood how the equipment worked.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Geek Squad set up my sound system.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents set up my sound system. They knew the best placement for each speaker. The sound is perfect. These guys were very nice too. They would not accept a tip and I feel they deserved one.
This review is from Add-On Soundbar Setup
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Excellent Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding service, worked quickly and efficiently. Personable installers
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
get it done right the first time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works great no complaints trouble free .soundbar was discounted with TV purchase so it made sense to just add it to the TV install date
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Set up sound bar quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total techs were absolutely great setting up my sound bar system very efficient and professional. Very thorough
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Geek squad installed my Sony sound bar correctly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound for the money. The only thing I would change is the volume numbers are too small to read from 15 feet away.
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Resolved issue quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived on time, protective slippers on, knowledgeable, and shared information with me about what they were doing, and found problem and resolved it. Nice job and bright and friendly techs.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Geek squad installed my sound bar, in speakers ver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys installed my sound bar and speakers, and made sure I understood how to operate everything. Very satisfied!
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Sound bar evaluation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Team on 1/16/25 found Boise sound bar was defective and contacted Best Buy for replacement and scheduling of replacement time. They were superb and deserved A+ for their service. Relieved all our anxiety and concerns.
This review is from Add-On Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional, worked quickly, and set up surround sound
This review is from Add-On Soundbar Setup
I would recommend this to a friend - Cons mentioned:Soundbar
Rated 5 out of 5 stars
Sonos headaches
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they showed me where the problem was, even though at the time they could not resolve the issue, they told me what I needed to do to fix the problem
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Sound bar connected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A representative from Best Buy's Geek Squad connected the sound bar to my TV and had it working seamlessly in no time at all!
This review is from Soundbar Setup
I would recommend this to a friend