Customer Ratings & Reviews

The Geek squad set up my New 85 inch TV. Connected my New sound bar & connected my other device. Looks great & sounds great.

THIS PRODUCT IS OF GREAT VALUE ! THE HOOK UP IS INCREDIBLE. THE SOUND IS THE BOMB !

This went pretty seamless when they delivered & set up TV.

Geek Squad tech was on time, friendly and informative. Did an excellent job with multiple devices and brands. Made sure I understood what he was doing when asked and gave me a complete breakdown when the job was done.

Soundbar was installed perfectly and sounds great.

This Soundbar has such an amazing sound as I've heard. Invest in the Geeks!!!

Technician was professional and knowledgeable. The only complaint was the technician not returning my husband’s phone calls when my husband had a question about the technician’s work.

The agent remove the old TV and setup the new one . Mafe sure it was connected to other devices.

Geek squad did great job on installation of the Sonos sound bar. Had to add the Sonos app to my phone to control the treble

the agents installed my appletv and set up my harmony remotes. they demonstrated how everything worked to me and my wife We were very happy with the work and will use them again

As the TV I bought did not have output connectors for my 20- year-old-CARVER receiver, I ended up having to purchase a new receiver. They came and wired it. But the set it up as they thought best and it is way too complicated for me. I do not need to be able to launch nuclear missiles in South Dakota from my receiver. I just wanted to turn on the TV and turn on the receiver and watch and listen--like previously. But the easier iteration apparently requires another HDMI cord which they did not have. Now it has to be rescheduled with an unclear time frame.

The first 2 delivery men did not know what they were doing. They couldn't figure out how to even put the legs on my tv. Took them over a half hour to figure it out. Didn't have a clue how to hook up my sound bar!!! They stated they were appliance set up men!! Had to call for additional help and I had to come back home from work a second time to meet another technician. Thankfully Rob knew what he was doing and was wonderful. Had everything up and connected in no time and answered all my questions and concerns since my sound system had not been working properly with my old tv. Would only recommend if they send the right installation team

The tech who setup my service deserves a raise. He was efficient and courteous and knowledgeable everything that is sorely lacking from customer services these days. I wish I could remember his name, but they know who serviced me.

Sound is great--better than expected. Just wish the picture and sound were synchronized all the time.

Got good advice from the setup of this soundbar and so far so good and sounds amazing.

Our audio set up was very complicated since we wanted to use both our sound bar and also our new headphones for my husband whose hearing is diminishing. This Geek Technician, David, was amazingly skilled and very patient!! We previously had tech savvy friends come over who just couldn't solve the problem. But David insisted that there was a way to set it up and he worked really hard trying many options, for a long time, until he found the perfect solution!! We were so thrilled and we now silently thank David each time we are enjoying our new TV with perfect sound!

I had never used a sound bar prior to this purchase. I love the sound.

Set up was quick. The guys took time to assist me in understanding how it works. I lack in technology

Matthew my tech was AMAZING! Explained to my electrician needed to install and hide wires. The set up

Couldn't have installed our TV, receiver and remote without the Geek Squad! They are amazing, knowledgeable, quick and professional! Love the Geek Squad!! Thank you Vince and crew!