Customer Ratings & Reviews

Geek Squad connected Soundbar with ease. Geek Squad installed and transferred all my data from my old computer to my new one with ease. We are happy!

Gentlemen were very professional with all the installation and very helpful in setting it all up.

The agents connected the TCL 75 series 8 to my Onkyo receiver. Connection via HDMI simple enough. I have pre 4K receiver with PlayStation 5 direct to 4K TV. Using return channel (ARC) on HDMI without video makes receiver setup complicated. Reading the instructions beforehand, explains they don't perform complicated configuration setups. Would have skipped the cost of this in my case if I'd have realized this ahead of time.

Very professional and walked us through the setup and operations of the product.

Both agents were friendly and answered our questions very professionally. We felt like we could use our equipment efficiently following their advice.

The agents correctly installed all of the equipment we ordered, and they also patiently explained to us how to use each component. It was a very satisfying installation.

Jay was able to check out the New TV set up with the soundbar working, dvd player and put all the devices on 1 remote. Now our life is simple. Yeah! Thanks, Jay.

the sound bar is amazing and great quality! the tone and quality is top notch

Carl and RJ did an excellent job setting up and explaining things. They also helped me set up streaming apps.

The gentlemen knew what to do and went about it quickly and efficiently.

After a failed attempt from a third party provider, the official Geek Squad showed up, saved the day, and got the surround sound working with all of my devices. Thanks guys!

The tech team connect my sound bar and showed me how to use. They also mounted TV and made sure everything was working properly

Geek squad has always done the best installations and trouble shooting. Needed help connecting to TV because the wall mount was sticking. TV is so thin, was afraid of cracking the screen, plus I was using all the HDMI ports.

Geek Squad successfully installed our opti-cable and EDMI cable as we requested. They were on-time and efficient. We were kept apprised of their ETA.

They did in minutes what would have taken me hours and a lot of frustration.

.Agent connected soundbar and then made sure my Harmony remote worked with it and the TV.

The Bose Sound Bar ended up not being installed and was returned. Our current system is just as good as the one we purchased (per the installers).

Soundbar Hooked up and sounds awesome. Definitve Tech makes some of the Best speakers and subwoofers on the market

We had never used the Geek Squad for any problems previously, but we certainly will in the future. Logan called to advise of his arrival time, was prompt, courteous and efficient. He asked us questions about how we wanted things to operate in the media room as he was installing the new sound bar and made suggestions about the remote we were also purchasing to make sure we bought the one that would work best for us. Once he was assured that everything was working correctly, he then "trained" us on the new remote, making sure we knew how to use it, since it replaced several other remotes. He even took the old receiver for disposal for us. It was a great experience and one we would surely use again.

Great job. Attention to my home during set up and cleaning up and gave basic instructions on its use. I am very happy with them!