Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 7,928 reviews
Rated 5 out of 5 stars
Ver professional team
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was amazed by the professionalism of the team and how quickly they installed the tv on the wall
This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent was professional, efficient and made sure all speakers worked. He also made sure the receiver settings were accurate and explained everything he did.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The South Shore Geek Squad in Plymouth is the BEST. Doug and Matt are knowledgeable, respectful and take the time to answer any questions we may have. The best!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Chris did an excellent job of setting up my system. Took his time and made sure everything was right. Explained the operation clearly and in layman's terms. I'd give him 10 stars if they'd let me!
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek representative was extremely knowledgeable, professional and refused to leave until we were totally comfortable with how to operate the equipment he delivered and installed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
On time and knowledgeable.
He gave us his business phone in case of questions.
We did have one of which was not his fault. He came back the next day and solved it ! Great service and great guy.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We appreciate the two Service Reps that came to our home today. I was unable to get there to meet them. They were patient and thorough with my wife on explaining how to operate the remote. Thank you
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents set up my surroundsound system, and tuned it, and did a very amazing job and didn’t take them long at all. I would highly recommend this service.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was especially impressed with the responsiveness of the total tech team who arrived at my home promptly to do a complete the sound bar installation. They not only successfully installed the unit, but provided value-added service to eliminate one of my remote controls bycan consolidating my Roku remote to include the Sunbrite television operation! I'm most pleased with total tech service.