4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 7,928 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds Great !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reps were on time and knowledgeable. Did a great job hooking up new system. Enjoying the sound from new system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is the Best!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very professional. Agent mounted and installed TV , and sound system. Agent was helpful and informative on operation of TV and sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Assisting Sound Bar needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding. Extremely technofacile and customercentric. We would definitely choose him to assist our technological needs!,

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Patrick was very knowledgeable and efficient.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patrick installed the new receiver and hooked up all the components. He was very knowledgeable. He also recommended products that I may need. Very good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad solved my problem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents were very friendly and professional and resolved my problem in a very short time. Extremely pleased with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very very impressed with the Geek squad team that came to my house. They were very friendly and enthusiastic about their job. They wanted to teach me "a million" cool shortcuts and special features of the Samsung television that I purchased. The connection of my sound bar to the new TV was finessed and work until it sounded much better and was powered up immediately with the tv. Previously we had connected the sound bar to our old Samsung ourselves and we obviously didn't do as good a job .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does and Outstanding Job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding, above and beyond service from Geek Squad! Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Audio hook-up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team explain how to operate my system and if I have any issues after they leave please call and they will gladly return or explain over the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my sound bar and did an excellent job with outstanding sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent if you don't know how to set up your equ

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad does a great job in setting up your complete system along with your surround sound. They arrive at the time they say they will be there and are very efficient at what they do.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Can’t make a higher recommendation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our GS tech, Sarah, was incredible. She got more performance out of our QLED & Bose sub & sound bar combo than Inthought was even possible. We’ve never had a system sound so awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reconnect speakers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They reconnected the speaker system and eliminated the use of extra remotes so it would operate easier

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Geek squad install my television and sound bar.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I'm loving this sound bar. The person that installed it was good and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bama1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar works great with the tv it has a good sound in the basement it makes watching tv experience too remember like it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly hooked up my audio and did it correctly the first time. They communicated well and were courteous. They are the best at what they do.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience to have them hook up the sound bar with the great knowledge

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Call in the experts!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set up my Bose home theater system but wasn't getting the sound I heard in the store. So I ordered the geek squad set up. WOW!! What a difference! I'm very pleased with them and my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad is Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought my 65” Samsung and Sound Bar in, United boxed and set it all up. Did a great job of installing on my wall. Neat, Clean and On time! Highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed Sonos Sound Bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were extremely happy with the service we received Travis Marks was very competent, helpful & polite.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Audio from TV's Sound Bar sensational

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend purchasing a Sound Bar, Sonos to all that buy large TV's as the sound is remarkable. Geek Squad put the Sound Bar under hanging TV and it looks and sounds great.

    I would recommend this to a friend
Sponsored