Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 7,928 reviews
Rated 5 out of 5 stars
Soundbar installation
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The technician connected the soundbar to my tv. I needed his service, because I needed to control the volume from the app on my phone. My remote did not support the soundbar.
I would never have figured that out on my own.
The $100 charge was worth every cent!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have a new 4k tv purchase that I intended to synch with my Bose Sound dock, which is roughly 4 years old. I had been having some difficulty in activating my sound dock with my prior tv, which had been damaged during an electrical storm that gripped my area and was concerned the system was fried. However, the Geek Squad techs were able to reboot the system and sych the sound dock with my new tv, and since then, has been working perfectly.
The Geek Squad technicians were very prompt, efficient and helpful as they troubleshot the device, and through their help I was able to save hundreds due to not needing to purchase a new sound bar to replace my current one!
In-home Sales Manger & Installers were phenomenal!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The In-home sales manager & installers were phenomenal! Matt Kelly (In-home sales manager), & Chris, Connor, Cardell, & Yadi, (installers), were polite, efficient, accommodating, quick, knowledgeable, & friendly. They took pride in their work, a rare quality to find in recent times, & made sure that we, the customer, were completely satisfied & comfortable using the products, before leaving. These individuals should be recognized for their outstanding customer service!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent job installing my Bose surround sound theater system. Instructions on how to use my receiver to get the best possible sound my system. Awesome
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent service by experts!
I love that they called ahead to give me an ETA.
All done quickly and efficiently.
I will certainly use this service again.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek squad came in and did an excellent job they were very professional and cleaned after themselves... came in an out they know what they are doing ...