Customer Ratings & Reviews

Art from Geek Squad hooked up my sound bar which I didn't expect. Explained I would get better sound from sound bar then from the TV. He was right, of course.

The first time the agent came out his mission failed. The second time a different agent came out and it was fantastic. He was able to accomplish all of the things we asked for.

i had no idea how to set up my stereo system and the geek squad set it up beautifully and showed me how it works so what more could you ask for

I wasn’t able to hear my new Samsung tv without this sound bar. It works great and now I enjoy watching tv

The voices over the background sounds in sporting events makes me feel like I’m really in the stands. It’s awesome.

They were so fast that I couldn't learn to duplicate

They fixed a wire issue when adding my sonos bar and set up to my phone app so all my sonos speakers can be managed via my iPhone. Courteous and friendly.

One of the best service experiences I've ever had. If the two technicians assigned to my service call for Audio system and TV set up are any indication of the employees at Geek Squad, I'd say they have a winner. They were professional and courteous as would be expected, but they also clearly explained any questions I had about the set up and use of the system so I was able to write my notes to use for reference after they departed. I feel confident that I now understand how I can fully utilize the equipment I have and enjoy it for many years to come.

The tech was great and quick in setting it up a d showed me how to do it

Andy Vu was amazing, very knowledgeable, courteous, thorough.

Jim set up our new sound bar and had to come back because sound bar had to be returned because it was not working. Then he had to come back and set up new one he was very helpful with all my questions.Hw made sure very was hooked up and working be he left

Every member of the Geek squad that I have interacted with have been very knowledgeable, professional, and pleasant.

This was done at the same time as they set up our new TV. They went through all the steps with us and explained what they were doing and answered all our questions along the way. They took their time to make sure we understood. The is was one of the best experiences we have ever had with service technicians.

This was an awesome choice .. fit, sound and looks are just perfect

Geek Squad did a good job but the sound bar is still turning itself off . I guess they need to search harder for the problem and not the temporary fix.

Geek squad guys are well trained and provide professional service,

The Geek Squad connected my new soundbar to my new TV and to all my other devices. They were professional, knowledgable, and courteous.

They mounted my new TV hooked up all our devices and answered all our concerns and mad sure we understood everything before they left. great job!!!

geek squad was excellent to work with. they explained all that they were doing in setting up our purchase and made sure we knew how to run it properly

The agency removed my old video amplifier /receiver,!and quickly installed my new one, even though we had some problems with connecting to AT&T Uverse.