Customer Ratings & Reviews

Slimline with a big sound. Awesome quality and great product for the price!

I always use geek Squad for my TV set up and they never disappoint me. great service by knowledgeable people with a desire to serve and impress.

Agent was very knowledgeable and helpful. The addition of the sound bar has improved the enjoyment of out tv.

There is no way I would have been able to install and connect my new home theater system myself. The Geek Squad came in and did an excellent (and quick ) job, and made it look easy. And I have not had any issues whatsoever with the system since. I don't know why anyone would choose to install a complicated system themselves, and not have the Geek Squad do it, particularly given the relatively inexpensive cost associated with the service. What I paid was well worth not having the aggravation I know I would have experienced had I chosen to tackle the installation myself . . . .

The guys were great! Quick install and explained about the sound bar and other items.

I updated my stereo setup & Geek squad did an amazing job of getting in & out quickly & respectfully of property, great service.

Installation was great!! Features were fully explained. Thanks!!

The technician corrected Sonos sound bar and side speakers and made adjustments for Samsung TV sound

Agents were able to diagnose the issue and give me a solution in the event the matter happens again.

The agent determined the issue with the sound bar, redid the mounting and everything worked perfectly!

The agents mounted my tv and connected with all the devices professional courteous and on time

Love it! Highly Recommend! Love being able to control it from my phone, too!

The Geek squad agent hooked u my sound bar quickly and it definitely improves my hearing ability.

The Geek Squad that came to install our New TV were great and helpful with showing us the different options on this TV. They also came and installed the Soundbar and we had a few more questions which they (gladly) helped us with. The were very patient with explaining the remote and channels we were wanting to locate on this Smart TV. They had it all set up just like we wanted. Thank you Geek Squad for such Great Customer Service. We would definitely recommend BestBuy & Geek Squad for Customer Service.

The agents installed my surround sound and mounted another tv they were great. Customer service and friendly had any questions they answered all of them

Very pleased with our new 75” Sony TV and Sonos sound bar and sub. I installed it myself so of course I had to call the Geek Squad to make it work. Very happy customer.

Prompt delivery. Pleasant technicians helpful in the total process.

The agents were able to get my audio set up, but a minor error was using an outlet that is connected to a wall switch so if that switch was off, the audio did not work. The switch was on when they set it up so I didn't realize this until a few days later and was initially confused as to why my surround sound speakers only worked periodically. A new agent was sent out to trouble shoot the issue, but he wasn't experienced enough to determine the problem rather a friend was able to figure it out. Good job on the initial set up, but not so great for the agent who was sent out to troubleshoot the error.

the tech was very good at what he does. the sound is very good

The geek squad arrive in a timely and professional manner. They connected my stereo system in short order. Best of all they were courteous and friendly