Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 7,928 reviews
Pros mentioned:
Installation
Rated 5 out of 5 stars
Very friendly and efficient service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The techs were prompt and efficient helping me with my soundbar and proper positioning of my TV.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We were immediately impressed that he entered our home wearing shoe covers.He also respected our home by not spreading the packaging all over the room and he did not leave the mess with us. My wife and I are senior citizens. While we have some experience with technology, we are not as up-to-date as we’d like to be. The Geek patiently walked us through the steps of using a new system, more than once. By the time he left our home we had enough workIng knowledge to enjoy our new entertainment devices. We appreciate the service and support provided.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad agent, Jorge, was fabulous. He was the one of the best service representative I have ever had in my house. He knew or looked up how to hook up the sound bar with the smart TV and the Xfinity box, along with programming the remote control to open all by pressing one bottom. I wish I could ask for Jorge every time i need the Geek Squad.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Best Buy Squad was great. When there was a problem they fixed it right away at no extra cost. Love the surround sound for TV viewing and listening to music.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was relieved to find a service that was able to connect all my new toys. I’m an older adult that has a hard time keeping up with all the new technology