Customer Ratings & Reviews

The agent hooked up my blue tooth sound bar to my hearing aids and reprogrammed my remote controls to simplify their use.

The installers connected the soundbar, very professional and courteous, arrived on time as well

The Geek Squad mounted all my electrinos to the sound bar and noe I can hear everything

He was efficient, helpful, and competent, explaining the capabilities and options

My service representative was fantastic. He installed the TV, Audio and Harmony Quickly and efficiently. Very friendly to work with.

If I could give 10 stars, I would. Can’t say enough about Zachary and Michael. They were such a big help sorting out my sound bar conundrum. The cables behind the tv were all jumbled up so they took the whole thing down and sorted it out for me. Then they organized the cables in a neat organized way. They also helped my log in to my tv so I could download apps. I am so impressed with the service I received from Zachary & Michael. Geek Squad is the best!

The crew came to the house and installed my sound bar very quickly and professionally.

We have had a total tech membership with Geek Squad for several years now. I don't think we could do with out it. Their assistance in setting up our new TV was terrific. Quick, easy, efficient, and done be a really great, personable technician. I also recently purchases a new computer, and my wife has had some issues with her new computer. Geek squad service in person, over the internet and on the phone has been great. All problems fixed by technicians that were competent and easy to communicate with, as well as being patient.

The crew had my new television and sound bar set up in no time at all. Good work and clean and quick.

There were 2 who came. The young lady was a little more knowledgeable but they were able to get everything working correctly.

Agents checked out all equipment for continued use, replacement & updating. Items ordered, but there are issues regarding product availability & installation schedules that need to be resolved. Initially advised all items were available & in stock, as advertised, but then told that items would not be available until October, 2020. This is unacceptable because sale notices received from 8/12 thru 8/15 indicate all items are available for purchase. Agents were courteous, professional & valued my business & time.

They mounted the equipment as expected. They were fast and efficient

The agent quickly noticed that my sound bar was not place in the right position to work right!

Very knowledgeable technician! Explained everything and demonstrated the controls.

Purchased sound bar for new tv. Had it installed, installer very friendly, quick installation, works great.

The Geek Squad technician was excellent. He showed up on time, was friendly, very confident and was able to set up the TV and sound bar in minutes. He explained everything to me and made sure I understood exactly what was happening. A true professional.

The Geek Squad was professional and followed COVID protocol. They did good job reconnecting my sound bar.

I used this service 4 times. Been great. Would do it again

The Geek Squad answered all our questions and made sure we could operate all functions

The sound bar is a big improvement to the quality of sound in our large family room without having to turn it up so high.