Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 7,928 reviews
Rated 4 out of 5 stars
Geek Squad did audio setup
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This reviewer received promo considerations or sweepstakes entry for writing a review.
No real impressed with the guy that came out originally. I ask him to be sure & chg out cable but he did not & so after 3 or 4 days starting losing the sound from new sound bar which by the way was a replacement for one that we had bought from Best Buy less than 2 yrs ago that had same issue. After spending over 3 hours on the phone getting passed around to 7 different people trying to find someone that could or would try to help me, I finally got a man that stayed with me until we at least scheduled for someone to come out & fix the problem!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was very pleased with the Geek Squad agent who set up our sound bar. He was quick and efficient and showed us some ways to make the sound even better.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad returned to our house to complete the audio set up in order to improve sound quality. We were very satisfied with this additional cable.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The guys set up my soundbar and made sure everything was perfect along with education is on the use of our soundbar. They were patient and so professional.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Hired a Geek Squad to put this together and he did fantastic job not only that went through few tips to use it without going through manual. Was impressed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad Staff had to dig a little deeper and make some adjustments to reconnect my sound bar. I thought it was going to be a ‘no brained’ for them and something I should have been able to re-sync myself, but I’m glad I scheduled a home service visit.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This service is great especially if you can’t fit your new tv into your car. And they set it up for you too and remove your old one and all of the packaging.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good
not good at all from Best Buy itself
Six times they cancel my installation appointment Best Buy told me I would be compensated- nothing yet Best Buy lies to me about 6 times before installation