Customer Ratings & Reviews
- SKU:
- 1319418
Customer reviews
Rating 4.5 out of 5 stars with 7928 reviews
(7,928 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Installation of Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was able to easily connect the sound bat. We are really enjoying watching movies with the enhanced sound system.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Geek Squad was very courteous.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was confident the Geek Squad member could install my new device. He was very nice and professional.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Professional install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installer was friendly and helpful, did a good job of installing all the speakers, concealing the wires, and optimizing the sound for my room
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Geek Squad installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 work orders, the 3 different Geek Squad agents connected all my devices probably.
This review is from Add-On Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound quality!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was impressed with the sound quality and the service at the store
This review is from Add-On Soundbar Setup
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Geek Squad hooked up Sonos Arc and Sub to TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent hooked up Sonos Arc and Sub to existing TV. Installation went smoothly. I will use them in the future.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony Sound bar installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound quality and installation except for blocked sensor on TV.
This review is from Add-On Soundbar Setup
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
So happy we decided to add the sound bar!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up and connection was fantastic! Why would anyone not use the Geek Squad!!!
This review is from Add-On Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Geeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys really know their stuff! They were able to troubleshoot stuff that I had no clue where to even start!! Neat and clean installation, too.
This review is from Add-On Soundbar Setup
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Grateful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad rocks on all there installs wish I could keep them instead of the manuals
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sounds good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent came out to install a sound bar on our new large screen TV. The setup was quick and professional. Great sound bar!!
This review is from Add-On Soundbar Setup
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Great Help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Service, LG TV and Soundbar needed a little aid in connecting for BEST SOUND
This review is from Add-On Soundbar Setup
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
went well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my issue was very complicated due to a tight equipment closet and a variety of equipment in use but the geek found a workable solution
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentleman from Geek Squad was amazing. He was prompt and very knowledgeable. I am so pleased and will definitely use them again when needed
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Fabulous, money, well spent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, very knowledgeable technician. He went above and beyond to make sure that I understood how to use the product and he was able to link my cable TV remote to turn all components on and off at the same time. Fabulous. And to know that they’ll come out to help you with something, even if you didn’t get it from Best Buy, priceless!
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job got everything paired properly. Very happy.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek squad is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent connected and patiently explained operating the system
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek squad installed our new products very quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents (Greg and Luke) delivered, installed and gave instructions for use in a very professional way.
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Geek Squad rocks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Efficient and excellent installation of both my new TV and sound bar
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Outstanding Attempt
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Agent installed and connected the TV, Blu-ray player and Sound bar very quickly. He tied all the cables into a nice Bundle and fixed them so they were barely visible. He got the TV working but could not interface it with my provider, Comcast due to a problem with the DVR Box. Also would not be able to sync the new TV with the Xfinity Remote due to the wrong router had been installed by Xfinity. I would have to get a new equipment from Comcast before job can be finished.
This review is from Add-On Soundbar Setup
I would recommend this to a friend