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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 7,928 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a fast and through job connecting my ceiling speakers to the receiver. They tested everything and calibrated the surround sound

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installing equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made everything look very nice and professional installed. The hide all wires and made sure everything was good with me before leaving

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The install on the Denon was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad sent out a technician that added the Denon amp and got the whole system balanced and the surround sound working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is excellent. Ajustable sub woofer has a great base tone when needed. No problems at all. Satisfied..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    soundbar set up by the team was excellent, the guys did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound bar installed perfectly they were very polite and provided covid precautions were upheld, great communication

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Same Day Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She Came when she said she would. Did what I wanted her to do. SAME DAY. Wonderful experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Best Buy Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was pleasant and informative. i would not hesitate to use again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    PhiSoundBar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set up the sound bar, made adjustments to the settings and gave a brief demonstration on how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service and the guys were really knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Increases sound quality with an outdoor TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung sound bar is awesome. The sound is so rich and the bass is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Agent fine tuned system .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent made adjustments to tv and sound bar to enhance sound an sync with the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv\sound system install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service very friendly installers and took the time to answer our questions about tv\sound system very professional

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Over and above job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad tech was extremely helpful over and above basic setup. Even setup my Logitech remote to control my new Tv and other components!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We crank it up!! Awesome surround sound! Movies sports and more!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar works well and we’re happy we had it set up by the Best Buy’s professional

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek squad fix my surround sound speaker.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fixed my surround sound speaker correctly. He also showed me how to opperate the system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soured sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A "must have" addition with the new TV. Sounds great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Sonos Install Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents were very efficient, knowledgeable and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Sound Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team did a great job hooking up my Samsund sound system. Never sounded better.

    I would recommend this to a friend
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